This position is responsible for specific day-to-day business activities of the service center including but not limited to: invoicing activities, client follow-up actions, preparation of forecasting and other accounting reports, collection assistance and other activities as required by the Service Center Manager.
Confirm that customer order entry information is correct, assign project cost estimates and process Order Acknowledgement letters. Coordinate specific contract requirement needs, as required.
Review client and project data records to ensure completeness, accuracy, and timeliness.
Summarize cost data in preparation of client billing.
Issue client billing for the service center/region on a weekly basis.
Maintain contact with customers and outside vendors to assist in resolving local collection and payables issues.
Review project status weekly.
Analyze financial and other business data to develop recommendations to management.
Consult with operational management to identify and provide business data needed to meet operational objectives, improve business procedures, resolve problems, and improve reporting.
Identify and implement cost-saving initiatives.
Responsible for overseeing all aspects associated with the projects, such as: Field Work Orders, open project data base, issuing purchase orders, entering project related expenses into the system, entering proposal pipeline information into the system and ensure project reports are completed in timely manner and send to client when the project is complete.
May include Intermediate-level Network Administrator responsibilities; such as user set-ups, back-up restorations, upgrades, and troubleshooting computer hardware/software problems.
Record retention according to Vertiv Policy
Shipping and receiving at local Service Center
Maintain Service Center Financial Reports including: Aged Backlog, DSO, Income Statements, and others as required by the Service Center Manager.
To perform the job successfully, an individual should demonstrate the following:
Action Oriented - Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.
Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect.
Priority Setting - Spends his/her time and the time of others on what is important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective
solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at first answers.
Time Management - Uses his/her time effectively and efficiently; sets priorities; values time; separates the critical few from the trivial many and concentrates his/her efforts accordingly.
Preferred two-year Associates Degree in business or accounting, or equivalent experience.
Minimum of three years' experience in service center administration, invoicing, and/or bookkeeping.
Must be familiar with Accounts Payable and Accounts Receivable.
Must be proficient with Oracle, MS Word, Excel, Power Point, Access and Outlook.
Should have a thorough understanding of accounting practices.
Required work in a service center environment, including extensive computer and telephone use.
Must be able to clearly communicate with clients and employees, both verbally and in writing.
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to firstname.lastname@example.org