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Service Specialist at Epiq Global Business Transformation Solutions, LLC

Posted in Legal 30+ days ago.

Type: Full-Time
Location: New York, New York





Job Description:


It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Job Summary:

A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.

Responsibilities


  • Follow guidelines and procedures for documenting, organizing, and mailing outgoing parcels

  • Sort, organize, scan, and distribute incoming mail to client multiple times per day

  • Ensure that all projects have been properly produced and quality checked

  • Maintain mail rooms by stocking general supplies, delivering paper, and loading printers with paper

  • Scan mail and email as needed.

  • Process work as requested through the digital job submission system, received via email or in-person

  • Print, scan, copy and bind projects as requested

  • Comply with confidentiality policy and maintain documents in a secure area

  • Quality check all work and escalate issues to Manager

Qualifications & Requirements


  • High School Diploma or GED


  • Minimum of 1 year work experience in a customer services field


  • Ability to multitask with attention to detail


  • Ability to resolve issues with professionalism and tact


  • Ability to lift or move 40 lbs. or greater


  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.


  • Ability to walk, bend, kneel, stand or sit for an extended period of time


  • First Shift


If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.





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