This is your opportunity to make a real impact with an industry leader and Chicago Tribune Top Workplace that has experienced double digit growth for last 50 years. Medline is seeking a talented individual with knowledge of and experience with the Coupa application. This role requires attention to detail, strong analytical skills, and the ability to work collaboratively with cross-functional teams. If you're passionate about optimizing procure to pay processes and enhancing user experiences, this could be an exciting opportunity for you!
MAJOR RESPONSIBILITIES
Develop a comprehensive understanding of the Coupa Platform functionality, capabilities, and implementation specifics. Become the go-to subject matter expert for all things related to Coupa.
Lead and drive requirements gathering sessions with multiple stakeholders with minimal dependency from Lead or Manager. Organize and engage in effective meetings with the team and business.
Identify the inter-dependencies of complex projects across domains. Requires leading, communication, and collaboration with cross-functional teams including senior leaders and executives.
Research technologies/solutions available with minimal dependency on lead/manager.
Take ownership of deliverables and improve existing processes. Define standards for team deliverables and processes.
Prioritize primary assignments and ad-hoc work for junior team members. Provide feedback to team members as required.
Interpret business requirements to functional designs. Collaborate with Developers on technical designs and development.
Perform implementation and configuration activities including prototyping, analysis, system configuration, operational implementation and process documentation.
Act as a liaison between the IT development group and business partners for the development and implementation of new systems and enhancement of existing systems.
Working with large datasets within applications, develop reports and dashboards as well as the creative problem solving, leadership, and communication skills necessary to drive change.
Ensure solutions are tested/validated sufficiently before being implemented in production. Test planning and testing results with minimal level of input and review from management
Work with the business partners to ensure process and system changes are communicated clearly and that users are informed and/or trained sufficiently.
MINIMUM JOB REQUIREMENTS
Education
Typically requires a Bachelor's degree in business or IT related field.
Work Experience
At least 5 years' experience working with Coupa application with experience such as:
• Configuration and Master Data: Handle configuration tasks, including maintaining system settings, content groups, enterprise data, company codes, chart of accounts, and tax codes. Ensure that the system is optimally configured to meet business requirements.
• Monitoring and Reporting: Regularly monitor control reports, analyze data, and assist with creating queries and reports. Keep an eye on system health and performance.
• User Administration: Manage user accounts, permissions, and access rights within the Coupa system. Ensure smooth onboarding and offboarding processes for users.
• Workflow and Process Configuration: Configure requisition, purchase order (PO), and invoice workflows. Understand requirements related to requisitions, POs, and invoices, and tailor the system accordingly.
• Release Management: Handle system upgrades, patches, and new feature rollouts. Collaborate with internal teams to ensure seamless transitions.
• Troubleshooting and Support: Provide support to end-users, troubleshoot issues, and resolve system-related problems promptly. Maintain documentation for common solutions.
• Adherence to Internal Controls: Ensure compliance with internal controls, security protocols, and best practices while administering the Coupa system.
