Posted in General Business 30+ days ago.
Type: Full-Time
Location: Houston, Texas
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Loomis Armored Corporate Houston TX, 2500 Citywest Blvd, Houston, Texas, United States of America
Job Overview: This position is responsible for creating and monitoring service requests for issues received in the customer service Contact Center for ATM Dispatch, Customer Transaction Support, and SafePoint while providing professional, knowledgeable, helpful, and courteous service to Loomis' internal and external clients. This position will report to the Contact Center Director. Duties include prioritizing daily tasks to minimize customer impact; answering incoming calls; timely and accurately responding to customer inquiries; following up with branches and vendors; data entry; multi-tasking; working with customers to gather data, facts; troubleshooting technical/network issues with end-users who are unfamiliar with networks; communicate efficiently and effectively, by phone and email; and the ability to work well within a team environment.
Essential Responsibilities:
Primary Qualifications:
Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
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