Has a thorough knowledge of mental health and substance use disorders
Is able to establish harmonious relationships with patients, staff and community agency personnel.
Is able to maintain and prepare accurate reports and records. Has ability to prioritize multiple tasks.
Demonstrates skill and ensures staff competence in areas of universal precautions, CPR, medication management, fire safety, pt. abuse reporting, patient rights, age-related competencies, harassment free workplace practices and HIPAA protocols.
Ensures that patients have accurate information regarding medication(s) and treatments and have consented to the above, as evidenced by informed consent documentation scores.
Demonstrates the ability to establish rapport with patients as evidenced by minimal NA discharges and patient engagement in program.
Treats all families with dignity, respect, and prompt, individualized attention and/or services.
Gathers and submits CQI data before monthly deadlines.
