JOB SUMMARY At Houston Methodist, the Supply Chain Technician position is responsible for performing the physical, inventory-related tasks in Supply Chain Management, including but not limited to storage, distribution, and replenishment of supplies and equipment used throughout the hospital campus or central distribution center to promote a clinically-integrated Supply Chain. This position will perform tasks such as the delivery of supply and equipment orders, stocking of supplies, rotation of supplies, checking of expiration dates, removal of excess inventory and cleaning of clinical equipment. The Supply Chain Technician I position performs basic storage, replenishing and dispensing of supplies in accordance with department and hospital procedures to provide support to clinical and ancillary areas.
Requirements:
PRIMARY JOB RESPONSIBILITIES Job responsibilities labeled EF capture those duties that are essential functions of the job.
PEOPLE - 25%
Interacts with co-workers and customers in a supportive and respectful manner. Encourages open communication to achieve outstanding customer service. Communicates clearly and professionally to promote both work efforts and problem resolution. (EF)
Promotes a positive work environment and contributes to a team-focused work unit that actively helps one another achieve department goals. (EF)
Provides contributions towards improvement of department scores for turnover/retention/employee satisfaction on unit-based scorecard, i.e. peer-to-peer accountability. (EF)
SERVICE - 25%
Assesses, monitors and fills supply and equipment inventory levels, or PARS, according to schedules and efficiently delivers supplies and equipment needed on assigned units or departments. (EF)
Physically receives stock requests and picks, stages and delivers according to schedule and within established guidelines. (EF)
Responds to and appropriately executes supply and equipment requests, both urgent and routine, within established guidelines of the department. (EF)
QUALITY/SAFETY - 25%
Reviews and appropriately reports all supply and equipment inventory levels to ensure inventory is managed and replenished appropriately to prevent stock-outs or over-stock situations. (EF)
Using documentation such as delivery manifest, pick ticket or packing slip, inspects and audits supply and equipment deliveries based on department standards and procedures (i.e. quantity, unit of measure, correct label, physical condition, product expiration). (EF)
Assists with identification and removal of non-conforming products by rounding and inspecting supplies and equipment when defects or recall notifications are received. (EF)
Maintains, cleans and organizes clinical supply and equipment areas. (EF)
FINANCE - 15%
Ensures all Supply Chain transactions (inventory, receipt, etc.) are completed accurately within the appropriate tracking systems and within the established guidelines of the department. (EF)
Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize department daily tasks, minimizing incidental overtime. (EF)
Utilizes efficient and cost-effective work practices with department resources and supplies; provides recommendations to reduce expenses. (EF)
GROWTH/INNOVATION - 10%
Generates and communicates new ideas and suggestions that improve quality or services. (EF)
Participates in special projects and department initiatives and seeks opportunities to expand learning with a focus on continual development. Completes and updates the individual development plan (IDP) on an on-going basis. (EF)
This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications:
EDUCATION REQUIREMENTS
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
EXPERIENCE REQUIREMENTS
One year of experience preferred in Healthcare, Supply Chain or Materials Management preferred
CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED
N/A
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
Knowledge of Personal Protective Equipment (PPE) and process requirements for Sterile Supply
Ability to complete work within designated time frames
Demonstrates ability to access information both in the department and within the hospital system to support the department
SUPPLEMENTAL REQUIREMENTS
Work Attire
Yes/No
Uniform
Yes
Scrubs
Yes
Business professional
No
Other (dept approved)
No
On-Call*
No (for Non-Exempt or Exempt jobs)
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.
Travel**
May require travel within
No
Houston Metropolitan area
May require travel outside
No
of Houston Metropolitan area
**Travel specifications may vary by department.
Please note any other special considerations to this job: ______________________
Company Profile:
Based in the Texas Medical Center, Houston Methodist Hospital is delivering on a mission started in 1919, which continues today - bringing quality, integrity, compassion and innovation into everything we do. As the flagship hospital of Houston Methodist, Houston Methodist Hospital is a nationally recognized medical center with a history of health care innovation. Houston Methodist Hospital was awarded Magnet recognition for nursing excellence for a fourth consecutive time by the ANCC. In addition, Houston Methodist Hospital was recently named by U.S. News & World Report as one of the country's top 20 hospitals and was also ranked the No. 1 hospital in Texas for the fifth consecutive year.
