Job Description:

CONTROLS, INPUTS, AND ANALYSIS - CIA - ASSOCIATE

CIB - Securities Services CBO Client Billing Operations - Associate - North America (Plano)

Client Billing Operations supports the end to end Billing process for the Global business units within CIB Banking, Markets and Investor Services. Support CIB clients, globally, who use the Treasury Services, Custody, Accounting, Fund Administration, Investment Analytics, Trust & Fiduciary, Transfer Agency, Prime Brokerage, and OTC suite of products. Primary functions include account and product setup, validation of data inputs into the core billing applications, invoice production, validation & delivery.

• Over $3.7Bn in fees are billed annually to over 130,000 relationships in 29 countries

• Over 150 products supported by over 3,000 service codes & hundreds of price points

• Over 2.4 million statements and invoices are produced annually

Job Description

The Billing Controls Inputs and Analysis team members will be responsible for ensuring all Monthly Feeds to the Advantage Billing system are received, verified, and imported on a timely basis. Projects will consist of onboarding new feeds, automating existing manual feeds, new Billing point maintenance and performing various User Acceptance Testing procedures for any changes. The Analyst will also provide Production Support for the Global Fee Billing Operation team and act as a liaison to our Technology Partners.

Summary of Responsibilities

• Timely and accurate processing of Data feeds into the Billing system in compliance with general and contractual invoice delivery commitments and timelines.
• Collaboration with billing client experience teams in identification and resolution of billing disputes or data corrections. Research, documentation and resolution of specific invoice period over period data variances.
• Partner with internal partners to identify and implement process automation to achieve ongoing operational efficiencies.
• Participate/Lead various projects related to new system enhancement or new product testing which may be required during user acceptance testing or production validation testing cycles.

• Self-accountable; takes ownership of the client experience at the highest level through the delivery and follow-up on daily product deliverables and special initiatives and the management of multiple deadlines.

Skills and Qualifications

• Related Bachelor's Degree in Business or Technology preferred - or related work experience in Accounting/Custody Operations or Technology
• Advanced MS Excel skills
• Advanced Microsoft SQL knowledge preferred
• Minimum 4 years of Accounting/Custody Operations or Technology experience preferred
• Minimum 2 years Billing Operations experience preferred
• Strong written and verbal communication skills
• Strong analytical, organization, technical, and multi-tasking skills
• Ability to solve problems with little or no direction
• Time Management/Prioritization
• Project Management
• Results-Driven (and Patient)
• Multi-Tasking
• Executive-style Communication
• Working Well Under Pressure
• Issue Resolution
• Organizational Skills
• Analytical Skills
• Leadership
• High Attention to Detail

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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