Business Analyst at Delta Dental of California

Posted in Other 10 days ago.

Location: Mechanicsburg, Pennsylvania





Job Description:

At Delta Dental, our strategy is only as strong as the people who execute it! We are hiring individuals that are not just right for today but also for our future. We have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thing. Our leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other's strengths and sharing in successes.
The Business Analyst is responsible for providing analytical support through research, data gathering, interpretation and development or testing of policies, and procedures and reporting. The incumbent's responsibilities include assisting in developing documenting business requirements and developing case scenarios in the development of new or enhanced systems.

How you will make an impact:


  • Researches and analyzes data to identify trends or potential issues.

  • May develop plans and proposals to address issues, as applicable.

  • Participates in the development and management of project plans from project planning and design through testing, implementation and maintenance.

  • Prepares written reports and verbal presentations summarizing project objectives, analysis, conclusions, issues and recommendations.

  • Communicates with and organizes division staff or project team to meet project objectives.

  • Analyzes current processes and identifies existing or potential problems in order to discover new process improvement opportunities.

  • Creates reports and analyzes data to identify solutions that meet business goals.

  • Analyzes current processes and identifies existing or potential problems in order to discover new process improvement opportunities.

  • Performs miscellaneous duties as assigned.

What we look for:


  • A Bachelor's degree or equivalent education, training or experience is required.

  • Six SigmaGreenbelt certification and/or PMP certification is a plus.

  • Detail orientated, creative and flexible.

  • Strong analytical and problem solving skills to evaluate business processes and recommend effective solutions.

  • Strong organizational/time management skills and multi-tasking abilities.

  • Experience with both process and data-driven structured analysis techniques.

  • Knowledge of Delta Dental products, policies, claims, eligibility and policies, procedures and guidelines.

Benefits and perks:


  • 12 days starting vacation plus 12 holidays and your birthday off!

  • Multiple medical insurance options: 100% paid or low cost premiums

  • 100% paid dental insurance

  • 100% paid vision insurance

  • Employee well-being program

  • Culture of learning: substantial tuition reimbursement to improve your skills

  • Career growth: we love promoting from within

  • Strong commitment to work/life balance

  • Social responsibility and volunteer opportunities

Due to COVID-19, there is an even greater demand for flexibility and change. Due to the pandemic, the expectation around work location for certain roles may be remote until a future date, determined by Delta Dental Management. Should the position you seek be determined by Delta Dental Management as "remote," the position may require you to have access to remote internet in order to meet the expectations outlined in the job duties.
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At Delta Dental we:Promote accountability, integrity and collaboration: Our employees are collaborative, self-aware, and ethical. It is our expectation to do the right thing and follow through on commitments.Foster professional development: Our employees take ownership of developing themselves and others through coaching, mentoring and providing/being open to constructive feedback and identifying learning opportunities.Value customers and cultivate positive experiences: Our employees take time to build rapport with customers, while anticipating and exceeding their needs to ensure positive outcomes.
If you think this sounds like you, let's chat. We would love to tell you more!
To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: @lifeatddins on Facebook and Instagram, @deltadentalins on Twitter, and Delta Dental Ins. on LinkedIn. ABOUT Delta DentalDelta Dental covers more Americans than any other dental benefits provider. Our vision is to motivate and empower every employee so we're all inspired to take exceptional care of our customers, providers and each other. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology. Our employees take pride working for a purpose-driven organization and live our values of Trust, Service, Excellence and Innovation. We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other classification protected by federal or state law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Proof of eligibility to work in the United States must be provided if selected for hire.