Job Summary:
The Assistant Center Director (ACD) is responsible for the overall operation of the childcare center in the Center Directors absence. Her responsibilities are numerous and at times may include the responsibilities of all the center jobs (cook, janitor, teacher, aide, van driver, etc.). The ACD is considered a training position developing while developing skills in order to take over as the Center Director in the future. This position reports directly to the Center Director.
Duties/Responsibilities:
Overall Goals:
· support site director with activities to establish and maintain high-quality programming
· maintain and improve customer satisfaction and student retention
· coordinate accurate and updated staff and children files that meet state and local requirements
· minimize costs related to staffing, facility maintenance, and supply use/acquisition
· able to fill in for the site director during times of absence
Administration:
· maintain complete and organized filing system including family, staff, financial and facility records (computer and documents)
· perform clerical/administrative functions such as:
· Data entry
· Answer phone
· Process incoming mail
· Computer Equipment
· Maintain organized computer files
· Ensure proper back up of computer files in Dropbox
· Maintain staff and student files
· Prepare correspondence to staff, customers, and vendors
· Monitor and replenish supplies
· Research projects as needed for director
· Assist director in preparing registration, marketing, staff training materials, and other materials
· enrollment Forms
· brochures/Fliers
· behavior Forms
· arrange for repairs and maintenance to the facility and equipment


Health & Safety:
· maintain incident report log of all accidents and injuries with hard copies filed with student/staff records
Fiscal:
· submit required financial and payroll records to management complete and on-time.
· operate within the assigned budget and review fiscal reports monthly
· provide monthly improvement action plans for over budget categories
· purchase equipment and supplies as stipulated in budget. Non-budgeted and capital expenses need to be approved by management.
· monitor tuition billing and payment activity to ensure accurate and timely processing
· work with families to resolve payment issues
· Keep complete and accurate records of financial transactions
· Bank deposits
· Maintain ledgers
· Pay bills
· Reconcile and balance accounts (Bank, Visa & Petty Cash)
· Cash receipts and expenditures
· Accounts payable and receivable
· Other items pertinent to operation of business
Enrollment:
· give tours of the center to prospective families and enroll new children
· ensure complete and up to date student enrollment information and required records according to state regulations
· familiarize parents with school policies
· plan for the orientation of new students
· maintain an advertising program to promote enrollment
· utilize media, website, etc., to attract prospective families and to communicate with current families
Staff:
· ensure complete and up to date staff files and requirements according to state regulation
· assist with new hire screening process
· Keep complete and accurate employee files
· Process weekly payroll
· Monitor daily attendance
· Process summary reports

Families:
· Maintain Customer Accounts
· Maintain complete and accurate customer files
· Create & email monthly customer invoices
· Reconcile customer payments to invoices
· Monitor customer accounts to ensure timely payments and accounts receivables
· Process daily incidental charges and late fees
· Regular communication through email and social media platforms

Education and Experience:
· Minimal education requirements, as well as licenses and certifications, will be determined by state.
· Continuing education and research in areas such as curriculum development, human resources, early childhood education and administration, and legal requirements of operating a center program.
· Must be proficient with a variety of software applications and social media platforms