Within the HR Global Employee Servicing Digital Team, there is a significant effort underway to optimize the firm's use of the Oracle HCM platform. Launched in mid-2020, the function is pivoting from implementing the platform to maximizing its capabilities, particularly within the Employee Data (Core) and Position Management modules. Responsibilities include:
Actively participating in gathering business use cases, creating requirement lean spec documentation and participating in user acceptance testing
Partnering with the business readiness team on various stakeholder-facing initiatives, including but not limited to: leading training and information sessions, creating of job aids and other change collateral, and drafting knowledge management content
Identifying and escalating potential roadblocks for delivery, through comprehensive user acceptance testing
Working through remediation of production issues, partnering across the impacted stakeholders and the technology team
A successful candidate will:
Have prior experience participating in either implementing or stabilizing cloud-based HR systems, with preference to those who have knowledge of Oracle HCM
Have participated in complex projects with global, cross-LOB impacts
Demonstrate a proven track record of partnering on change management and business readiness initiatives, including identification of stakeholder impacts
Be able to work independently and deliver results accurately, quickly, and efficiently while adapting to shifting priorities
Substantiate with examples the ability to establish strong, collaborative relationships with a wide range of stakeholders
Have demonstrated problem solving skills
Be a relentless advocate for the employee experience
Qualifications
Experience in an agile environment with either the business or the technical team
Able to accept responsibilities and operate outside of individual comfort zone
Able to work under strict deadlines with flexible working hours, including support of global time zones
Demonstrate strong written and verbal communication skills
Strong Microsoft Office technical skills, including proficient use of Excel, Word, and PowerPoint (including PitchPro)
Has familiarity with JIRA. Kanban and/or Confluence
Possess a strong sense of intellectual curiosity
Operational control-minded
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
