Posted in General Business 10 days ago.
This job brought to you by eQuest
Location: Stevens Point, Wisconsin
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: firstname.lastname@example.org
Under the direction of the Fraud and Risk Manager, assist in the collection and analysis of transaction authorizations. As the primary user and subject matter expert of FDR's Spend Trend Insights analytics tool, provide detailed analysis of fraud trends to identify and mitigate risk and financial losses from compromises of customer information through proactive analysis. Work with debit card authorization and fraud management and debit card portfolio and authorization analytics database systems to provide management reporting. Assist the Fraud and Risk Manager in recommending, implementing and analyzing changes to the debit card portfolio authorization and fraud management system. Must be able to analyze data, communicate effectively, prepare and process all pertinent documentation to resolve fraud issues and manage risks and losses from customers' accounts. Expected to take appropriate action based on account and transaction characteristics on routine issues and has decision making ability, which directly affects the risk to the bank. Research, analyze and make recommendations to management on appropriate protection of compromised debit cards.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated’s anonymous Ethics Hotline.
Associated Bank is committed to working diligently with any colleague who needs an accommodation perform the essential functions of the job. Please contact the Leaves & Accommodations office to request an accommodation.