Overview: Responsible for developing new Merchant Services business, expanding existing business relationships, and servicing the Bank's Merchant Services clients, including handling high touch client accounts. Capable of working with the larger, more sophisticated business clients with the most complex needs. Represents the department on division and cross-functional committees. Works closely with Relationship Managers and Unit Managers, as well as clients at the Executive Level. Considered a subject matter expert on Merchant product benefits and services with various industries and lines of business.
Meet with existing business clients to expand relationships and to ensure proper servicing of clients.
Capable of managing complex business relationships within assigned portfolio.
Responsible for all phases of sales process from referral through implementation.
Call on prospective business clients to develop new Merchant sales opportunities through a consultative sales approach.
Analyze clients' current payments structure and pricing, and develop customized solutions to meet the clients' needs. Prepare and present sales presentations and proposals (for both internal and external audiences), illustrating customized solutions, industry trends, as well as features and benefits of the recommended product offerings.
Act as a partner with Relationship Managers to market Merchant Services to clients and prospects. Provide consultative training to ensure an understanding of the Bank's product offerings, and communicate product changes and enhancements.
Provide input to management regarding client and prospect pricing structure. Work with management on proposals for Relationship Managers.
Assist Regional Sales Manager in executing sales strategies and in meeting or exceeding departmental goals.
Participate in the development of strategic business plans and sales campaigns for target clients and prospects.
Scope of Responsibilities:
This position reports to the Merchant Services Regional Sales Manager and is responsible for participating in the development, expansion, and maintenance of the bank's treasury management business.
Works closely with Relationship and line of business managers, as well as clients at the Executive level.
Considered a subject matter expert of Merchant product benefits and services, and is a line of business expert for business units supported.
Minimum Qualifications Required:
Bachelor's degree and a minimum of 3 years Merchant Services sales experience, or comparable banking experience; OR in lieu of a degree, 4 years relevant work experience