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Caption News Broadcast Coordinator at WGBH

Posted in Art 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Boston, Massachusetts

Job Description:

WGBH enriches people's lives through programs and services that educate, inspire, and entertain, fostering citizenship and culture, the joy of learning, and the power of diverse perspectives.


The Media Access Group creates captions, subtitles and descriptions for a variety of media clients, including PBS and commercial television networks, movies, DVDs, and digital media. The Media Access Group (MAG) is a pioneer in making media accessible for people with sensory disabilities. The Caption Center (TCC) was the first captioning agency in the world. We helped pioneer the development of line 21 closed captioning for viewers who are deaf or hard of hearing and we remain on the forefront of caption technology. Our audio description unit, Descriptive Video Service (DVS), provides important information to individuals who are blind and visually impaired about the visual elements of movies, television programs, theme park attractions, art pieces and museum exhibits through the use of narrative audio tracks.


Under the direction of the Caption Center operations supervisors, the Caption News Broadcast Coordinator will produce captions and subtitles.


  • Supervise encodings; coordinate activities with WGBH production units and other client facilities; troubleshoot equipment and software problems; and master knowledge of Caption Center procedures and systems.

  • Provide realtime caption services, coordinate activities with WGBH Master Control and other broadcast clients; establish monitoring via satellite downlink, audio line, or web; cleanup of scripts to match established caption styles; realtime line-by-line transmission captions; coordination of on-site and remote stenocaptioners for live writing of captions; and review and cleanup of completed captions for archiving and file delivery

  • Produce offline caption files, primarily transcription of programs and cleanup of scripts to match established caption styles; time captions to video; and digitize or transcode media;.

The primary responsibility for this 40 hours/week position includes weekday evening (scheduled between the hours of 4pm & 4am), weekend and holiday coverage of realtime programming. All schedules are subject to change based on workload and client need. Flexibility to cover extended-hour shifts is expected. This position is classified as essential personnel.

This is a CWA Local 1400 union position


The ideal candidate can work both independently and as part of a team, can thrive while working in a fast-paced environment similar to live television production, and can disseminate the day’s news in an objective and dispassionate manner.


BA/BS required

WGBH is an equal opportunity employer. The community and audience we serve is diverse, and we wish to foster that diversity in our workplace. Toward that end, WGBH does not discriminate against individuals in hiring, employment or promotion on the basis of race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, handicap or disability, veteran or military status, political belief, pregnancy, genetic information or any other characteristic protected by law.