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Manager - QMS Technical Training at Arthrex Manufacturing, Inc.

Posted in Management 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Naples, Florida

Job Description:

Requisition ID: 41842 
Title: Manager - QMS Technical Training
Division: Arthrex Manufacturing Inc (US02) 
Location: Naples, FL



Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Working as QMS Technical Training Manager, you will support the organization in designing, deploying and evaluating learning and development programs and services supporting Arthrex’ s QMS competency demonstration training needs. Excellent analytical, organizational, and communication skills, demonstrated QMS experience and a Bachelors’ degree in Business, Training and Development, Education, HR or related field will be essential for this position. This position will be located in Southwest Florida.


Main Objective:

Designs, deploys and evaluates learning and development programs and services supporting Arthrex’s QMS competency demonstration training needs under the supervision of the HR Director in liaison with the Quality Director.


Essential Duties and Responsibilities:

  • Analyzes needs, develops and administers budget and staffing recommendations, establishes learning objectives, designs, develops, markets and deploys training programs and other learning and development services, and specialized workshops supporting the Arthrex Quality Management System.

  • Acts as a lead consultant to overall organization regarding learning and development competency demonstration. 

  • Responsible for leading the demonstration of the effectiveness of the Arthrex QMS training programs.

  • Responsible for supporting and developing a site based network of contacts responsible for the daily administration of Arthrex training efforts.

  • Researches alternative learning delivery methods such as computer-based and satellite training programs.  Recommends and implements programs which will meet Arthrex QMS learning and development needs.  Works with appropriate business areas to implement and test technology.  Markets programs and reviews utilization records and participant evaluations.

  • Delivers train-the-trainer programs for division, department and job-specific trainers as identified throughout the organization.

  • Identifies and implements competency models and recommends and deploys integrated learning and development tools and programs.

  • Primary contact and liaison for all internal and external audits regarding the effectiveness of training.

  • Monitors site based training and competency demonstration records for effectiveness and troubleshooting.

  • Position may require up to 25% travel, including domestic and international, on an annual basis.  Travel could be concentrated during audits.


Incidental Duties:

The above statements describe the general nature and level of work being performed in this job.  They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.


Education and Experience:

  • Bachelor's degree required; preferably in Business, Training and Development, Education, HR or related field.  Master’s degree in related disciplines a plus.

  • Minimum of 8 years QMS experience and at least 3 years in a Learning and Development capacity.

  • Proven track record of implementing Competency demonstration programs for QMS in the Medical Device Industry is strongly preferred.


Knowledge and Skill Requirements/Specialized Courses and/or Training:

  • Excellent analytical, organizational, and communication skills.

  • Ability to work independently and interact effectively with at all organizational levels.

  • Knowledge of FDA Quality System Regulation and ISO 13485 preferred.

  • Ability to handle multiple projects simultaneously.

  • Ability to teach/instruct a multitude of technical classes.  When instructing/teaching must have the ability to engage the participants and maintain an appropriate professional learning environment.


Machine, Tools, and/or Equipment Skills:

High level of proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. 


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The area that this job is performed in is a general office or open cubicle/workstation environment.  The noise level in the work environment is usually moderate.



All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.