Posted in Admin - Clerical 30+ days ago.
This job brought to you by eQuest
Location: Oklahoma City, Oklahoma
If you want to make a positive impact in the lives of Oklahomans, join us at the Center for Public Management (CPM) because that is what we do daily. CPM is a department within the College of Continuing Education at the University of Oklahoma. We provide public sector agencies, staff, service providers, clients and community partners training, research and consultant support for professional and programmatic development. We deliver cost-effective, customer-oriented solutions that are tailored to meet unique needs and situations.
This is an inbound contact center job where you will have your own private cubicle work space. Daytime only hours between 8:00am - 5:00pm. You will be off nights, weekends, and government holidays, eligible for benefits, and be able to schedule time off. This job has easy travel as it will not be during rush hour traffic times. Travel time from Moore or Edmond is approximately 20 minutes. We hope you will take advantage of this unique job and join us in making a difference in the lives of Oklahomans in your community.
Customer Service Representatives serve as the main source of customer interface for publicly-funded clients of the Outreach Center for Public Management; identifies customer needs, answers questions, and provides information; maintains accurate call tracking information through tracking database; maintains level of knowledge and skills to complete call center transactions; must be able to maintain effective professional and team relationships that meet departmental core values; performs other related duties as assigned. On-the-job training is provided with opportunities for advancement and performance incentives.
JOB IS LOCATED IN OKLAHOMA CITY.
Required Education: GED/High School Grad OR an equivalent combination of education/job related experience, AND:
Advertised Physical Requirements:
Supervision: No Supervisory Duties
Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing