Job Description: Oregon Health & Science University
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.
PAS Resource Specialist
US-OR-Portland
Job ID: 2024-29651 Type: Temporary Full-Time # of Openings: 1 Category: Radiology Portland, OR (Marquam Hill)
Overview
Radiologist support/Arranged Care
Assisting in provider communications, looking up studies in a variety of computer systems, assist referring physicians with radiologist coverage, assisting radiologists with outgoing phone calls to referring physicians. Assisting radiologist in getting referring physicians on line to report critical findings, assisting radiologists with getting outside images into EI, filling out CD upload form, tracking image status informing radiologist when in EI. Answer multi-line telephone, aids with clarifying orders, and notifying clinics of errors. Answering phone calls, looking up studies in a variety of computer systems, assist referring physicians with radiologist coverage.
Scheduling Support for the Breast Center
Receives and distributes incoming mail and faxes to appropriate people
Routinely addresses physician and technical staff needs for clerical support in a courteous and expeditious manner.
Uses Radiology Information System and Hospital EMR (EPIC,) to maintain, enter, and retrieve patient information and medical records for appropriate uses.
Facilitates communication between all disciplines including contacting facilities requesting images and reports.
Print daily reports and sort for mailing and update Epic as needed
Print Daily Recall Letter and verify address. Edit in MRS as needed
Print out Short Term Recall Letters and verify address, if orders were placed. If not help contact referring for orders.
Outside Comparison Images; Contact facilities document and track encounters. Once images received in PACs transmit images to Radiologists reading station and add information into MRS.
Move between departments as needed for document and image pick up or drop off.
Imaging Scheduling
Schedules multifaceted patient appointments on line, and manually if necessary, in all modalities of Diagnostic Imaging Services. Maintains current information regarding schedules for resources and providers. Serves as liaison and information resource for physicians, nursing support staff, coworkers, IP Admitting Department, Surgery Office, and Periop Services. Collects from physician and clinics all information necessary order information to schedule a scan (including ICD10 codes, diagnosis, equipment needs, etc.). Facilitates care arrangements by scheduling PCU time, preops, PNC clinic, ancillary and clinical services as needed. Applies problem solving and negotiating skills in resolving provider and patient concerns and other imaging related problems.
Responsibilities
One year of experience in a medical office setting, including high-volume direct patient contact, scheduling of appointments and may require experience obtaining managed care authorizations. OR
One and a half years of work experience in a high volume direct public contact position and 6 months experience in a medical office setting.
The candidate must have a thorough knowledge of PAS policies and procedures.
Candidates will have demonstrated advanced PAS user skills as well as extensive knowledge of integrated care at OHSU.
Knowledge and Skills Required:
Basic computer skills including word processing.
Windows applications, on-line scheduling, and a preference for data-base skills.
Excellent verbal and written communications skills.
Strong customer service orientation.
Demonstrated effectiveness in confrontational customer interactions.
Qualifications
Associates degree
2+ years in a medical office setting.
Experience in a radiology office setting, obtaining Imaging records strongly preferred.
