Want to make an impact?



For more than 115 years, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in the United States. Ferrara boasts a passionate team of nearly 9,000 employees creating and delivering hundreds of products sold under 20 popular brands like Brach's®, NERDS®, SweeTARTS®, Laffy Taffy®, and Trolli® to more than 66 million U.S. households annually and popular Dori snacking products under brands such as Dori, Gomets, Pettiz, and Yogurte 100 in Brazil. Additionally, Jelly Belly, known world-wide for its confections, was acquired in November of 2023.

Ferrara's success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people. A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&D facilities. Ferrara is a privately held Ferrero related company. Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-.




Ways you will make a difference



Primary Purpose:
Develops and maintains standard operating procedures for operations. This position plays a key role in a customer driven manufacturing function charged with continuously improving all aspects of performance.




Skills that will make you successful

• Managing and documenting new hire training plan and material along with designating next in line trainings for active operation team members.
• Ensure the department's safety, operational and quality standards are met.
• Develops material to grow our operations skillset.
• Develops and maintains standard operating procedures (SOP) for new equipment.
• Provide coverage with all shift supervisors when needed as well as assist with additional concerns off hours.
• Managing the skills matrix
• Works with contracted OEMs to develop new trainings when available and executing the trainings across the different shifts.
• Other duties as assigned

• Bachelor's degree, or equivalent combination of education and experience
• Superb people skills (coaching, motivation, performance, etc.) at hourly and salary level.
• Excellent planning and organizational skills.
• Team building skills both inter and intra department.
• Exceptional analytical, root-cause-analysis, and decision-making abilities.
• Effective Written and verbal communication/presentation skills.
• High-speed packaging equipment application/design, process development, and continuous improvement techniques.
• Creative, highly motivated, and self-starting.
• Computer literate, preferably Microsoft outlook and SAP.
• High sense of awareness
• Must be able to work in a fast paced, high stress manufacturing environment
• Proficiency with the Microsoft Office suite
• Detail oriented and have the drive to execute on various tasks.
• Must have the capability to properly determine priority tasks.
• Bonus: Is familiar with the RedZone Software platform