Under the general direction of the Administrative Manager, the Medical Assistant will perform a range of duties in line with the standard work of a medical assistant and includes coordinating patient flow, taking of vital signs, and providing secretarial support to the practice by answering the phone, scheduling appointments and other office work as needed.
The Medical Assistant must be able to organize priorities, complete tasks, manage confidential patient information; schedule appointments, review and document diagnostic testing, and interact with patients in a professional, friendly manner consistent with their needs.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Obtains and records vital signs, weights, blood pressure, O2 usage along with other documentation deemed necessary prior to seeing the provider.
Routes faxed to appropriate personnel and entered external lab ranges into epic from lab reports.
Reviews and reconciles the patients' current medications list.
Alerts the provider when the patient is ready and communicates pertinent clinical information.
Provides care appropriate to age group of patients in practice setting and documents data per practice protocols.
Set up, clean and stock exam rooms.
Adheres to hand hygiene and standard precautions guidelines.
Assists with printing letters, scanning medical information, filing, faxing,and communicating with outside facilities and patients.
Complete medication and radiology prior authorizations as necessary
Completes office work as needed, such as to answer telephones and schedule patient appointments.
Perform other duties as assigned.
Qualifications
Clinical skills standard for a medical assistant, to include accurate taking of vital signs.
Knowledge of standard medical office procedures, including appointment scheduling, telephone skills, and insurance matters
Good communication skills
Sound judgment and problem-solving ability
Ability to prioritize.
Ability to handle multiple tasks in a busy environment and see them through to completion.
Accuracy and attention to detail
Knowledge of computer skills necessary
Ability to work independently and within a team environment.
Demonstrated knowledge of HIPPA Confidentiality and Privacy Policies
Good understanding of medical terminology
Maintains Basic Life Support skills, training, and certificate.
EEO Statement
Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
