As a Service Center Health Technician, you’ll be responsible for installing, configuring, troubleshooting, and packaging products for vendors based on client need. You’ll clean, disinfect, test and ship devices for our third-party vendors, and at times, their patients. This role requires flexibility and adaptability as you perform multiple roles within the department daily.

This role takes place at Geek Squad city, our 240,000-square-foot repair center in Brooks, Kentucky.

What you’ll do

• Inspect reprocessed technology by cleaning, disinfecting, visually inspecting and testing all devices


• Perform basic electronic repair independently, such as triage, testing, troubleshooting and completing systems updates


• Identify and report all nonconforming materials, devices and accessories


• Assemble and configure devices based on customer-specific kits


• Follow software prompts and detailed instructions to install and configure operating systems


• Ensure all necessary components are included in each order, following checklists as appropriate

• Able to stand and sit for long periods of time


• Able to work in a fast-paced environment


• Able to lift weight up to 25 pounds with or without accommodation


• Able to work a flexible schedule based on business needs


• Able to multitask and demonstrate strong attention to detail


• 6 months of experience diagnosing, troubleshooting and repairing technology products


• 6 months of experience using Microsoft Office Suite

• Consumer electronics manufacture repair certification


• Previous experience working in logistics or similar environment


• 6 months of experience with Best Buy's proprietary systems or other related systems


• 6 months working in a Quality Management System environment

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay


• Generous employee discount


• Financial savings and retirement resources


• Support for your physical and mental well-being

Best Buy Health aims to enrich lives through technology and meaningful connections. We do that by focusing on consumer health products that help people live healthier lives, device-based emergency response services for the active aging population and virtual care offerings that help connect patients to physicians.

As part of Best Buy Co. Inc., our culture is built on deeply supporting and valuing our amazing employees. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Affirmative action

As an Affirmative Action employer Best Buy Health is dedicated to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or applicant. Best Buy Health is committed to equal employment opportunity for all applicants and employees, without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law. Learn more about our Affirmative Action Policy Statement HERE

Reasonable Accommodation

Best Buy Health will make reasonable accommodations for employees and applicants for their religious beliefs and practices, mental or physical disabilities, and pregnancy, childbirth, and related conditions. If you need a reasonable accommodation in the application process; to access job postings, to apply for a job, for a job interview, for pre-employment testing, or with the onboarding process, please contact Talent Acquisition at talent.acquisition@bestbuy.com.

Learn more about: Online “Know Your Rights” Posting, Pay Transparency Nondiscrimination Provision and Employee Rights – Executive Order 13496 HERE