Remote, Nationwide - Seeking Release of Information Specialist

Everybody Has A Role To Play In Transforming Healthcare

If you want to be part of changing healthcare to better serve patients, you are in the right place. With Vituity you will join a team of individuals dedicated to our culture of caring and work to develop and implement innovative solutions, while tackling some of the healthcare industry's most challenging situations from the inside.

Join the Vituity Team. At Vituity, our core values matter. We embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means we all have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables all of us to re-imagine healthcare and bring about lasting change. Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare.

Vituity Locations: Vituity has opportunities at 450 practice locations across the country, serving 8 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Within company policy, State and Federal guidelines, processes billing record requests, subpoenas, court orders and other requests for information received in the department via U.S. mail and electronic database.
• Accesses electronic patient record and/or other computer systems for patient information needed to fulfill requests for records.
• Reviews HIPAA authorizations and confirms that entity has submitted a valid request.
• Responds to all requests within established timeframes, maintaining expert attention to detail, within established productivity guidelines.
• Reviews PHI in patient health record to determine the scope of information required to fulfill a request for billing records.
• Assesses the legitimacy of each request to determine if the requested information can be released. Checks for properly executed authorization to release medical information.
• Answers incoming telephone calls received from internal and external parties inquiring about the process for requesting billing records.
• Maintains current knowledge related to applicable statutes, regulations, guidelines, and standards necessary to perform job duties.
• Complies with the requirements of the Department's policies and procedures, and company Compliance policies and procedures, including training requirements. Performs related duties as required.

Required Experience and Competencies

• High School Diploma or GED required.
• 2+ years medical records, medical billing, or coding experience required.
• Knowledge of HIPAA compliance laws required.
• Previous experience in a medical office, medical records department or hospital setting preferred.
• Ability to maintain a high level of confidentiality regarding patient information.
• Knowledge of HIPAA compliance laws.
• Computer skills including Microsoft Outlook Suite (Word, Excel, Outlook, and ability to navigate the internet.
• Ability to work independently and within a team structure when necessary.
• Display strong problem solving and critical thinking skills, organizational and interpersonal skills.
• Demonstrate attention to detail and time-management skills with the ability to multitask.
• Knowledgeable of medical billing and coding processes, and medical terminology.
• Demonstrate strong verbal and written communication skills, including customer service skills.
• Ability to meet daily deadlines in a fast-paced environment and maintain production quotas.

The Community

Even when you are traveling or working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

• Monthly wellness events and programs such as yoga, HIIT classes, and more.
• Trainings to help support and advance your professional growth.
• Team building activities such as virtual scavenger hunts and holiday celebrations.
• Flexible work hours.
• Opportunities to attend Vituity community events including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options.
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more.
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%.
• Outstanding Paid Time Off: Four weeks' vacation, Paid holidays, Sabbatical.
• Student Loan Repayment Program.
• Professional and Career Development Program.
• EAP, travel assistance and identify theft included.
• Wellness program.
• Commuter Benefits Program.
• Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

Salary range for this role is $17.47 - $21.40 per hour. Please speak with a recruiter for more information.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.