Your responsibilites


· Provide product and application based technical customer service to Sensor Product customers via phone calls, emails, chat, and video conferencing.


· Provide product selection and installation support and find creative solutions to customer issues.


· Provide training to Internal and external customers on how to use platform that hosts the sensors products data.


· Collaborate with application engineers on relevant and skill level appropriate projects.


· Engage in Lean continuous improvement projects focused on engineering processes and product design.


· Conduct platform and products testing.


· Support product management on generating new platform business requirements.


· Collaborate with application engineers focusing on product performance.


· Create python scripts as needed to facilitate customers’ requests and make daily tasks more efficient.


Your background


· Currently enrolled in a Computer Information Systems or Electrical Engineering bachelor's degree program from an accredited university in the United States


· Must be currently authorized to work for Dodge Industrial in the US


· Strong analytical skills with an emphasis on critical thinking, root cause analysis, and problem solving


· Collaborates well with others and is a good team player


· Entrepreneurial spirit with passion for new and changing ideas


· Familiar with MS Office and python.


· Ability to adapt and multi-task based on departmental needs


· Enjoys working with data.


· Fluent in Spanish (preferred).