Location: Cincinnati, OH, Boca Raton, FL, or Charlotte, NC
**This role requires 2-3 days/ week onsite
We are seeking an experienced Oracle Cloud EPM Analyst to lead our support team and manage the monthly release cycle of our EPM software. The ideal candidate will have a strong background in EPM Cloud Modules, experience in implementing/supporting EPM Cloud, and an accounting/finance background.
Apply knowledge and skills to analyze, problem solve, configure, test, deploy, and support production applications of various size and complexity. Ensure security, compliance, and integrity of systems and data, and that assignments are delivered with the highest of quality and in accordance with standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Required Experience:
Functional/Technical knowledge of all EPM Cloud Modules.
Experience in implementing/supporting EPM Cloud.
Accounting/Finance background.
Minimum
High School Diploma or GED
Any prior experience with project planning with medium size or medium level complexity projects
5+ years of experience in system analysis, design or programming and the associated development methodologies
Ability to interact well in a team environment
Passing score on a selected entry test for new hires (test selected based on project requirements)
Desired
Associate Degree IS related field, or comparable work experience in an Information Systems position or related business position
Bachelor's Degree IS related field, or comparable work experience in an Information Systems position or related business position
4+ years of experience in adjacent technologies
Lead and manage day-to-day support activities, ensuring effective incident and change management.
Coordinate cross-functional teams to manage monthly EPM releases, ensuring timely and quality delivery.
Provide architectural guidance for new projects, aligning with Kroger's architectural standards.
Collaborate with Product Management to prioritize and deliver enhancement requests.
Lead an offshore managed services team, overseeing support activities and ensuring adherence to support SLAs.
Analyze release notes and determine testing coverage in partnership with business stakeholders.
Educate business users on EPM monthly release notes and new functionalities.
Perform many tasks independently and communicate with appropriate teams
Partner with appropriate teams to deliver software solutions according to SDLC best practices
Partner with appropriate teams to expedite issue resolution within defined SLAs
Document the root cause of issues and implement improvements to prevent future recurrence
Support and maintain applications utilizing required tools and technologies
Provide support for applications during business hours and off-hours (24x7) as required
Ensure change control, support ticketing, and bug tracking processes are executed following defined standards
Establish priorities for application modifications in collaboration with key business stakeholders
Develop functional, design, and programming specifications for application enhancements
Complete estimates and work plans as appropriate for design, development, implementation and rollout tasks
Test application bug fixes, enhancements, and new software releases
Design, configure, code and unit test applications and utilities using SDLC best practices
Ensure security, compliance, and integrity of systems and data
Assist other personnel on assignments including mentoring or providing on-the-job training to other associates
Must be able to perform the essential job functions of this position with or without reasonable accommodation