Support the Commercial Products Manager in all areas related to the strategic and tactical management of commercial operators and accessories.Skills/Experience Requirements:
• Sales, installation, and service experience in construction and/or technology industries
• Computer Literate (Word, Excel, Power Point)
• Verbal and written communication skills
• Experience working effectively on cross-functional teams
• Oracle system knowledge

Education Requirements:
• BA/BS in mechanical or electrical engineering.

Physical/Work Environment Requirements:
• Moderate Travel (15-25%)Skills/Experience Requirements:
• Sales, installation, and service experience in construction and/or technology industries
• Computer Literate (Word, Excel, Power Point)
• Verbal and written communication skills
• Experience working effectively on cross-functional teams
• Oracle system knowledge

Education Requirements:
• BA/BS in mechanical or electrical engineering.

Physical/Work Environment Requirements:
• Moderate Travel (15-25%)• Assist managing commercial operator product lines
• Assist in development of new products programs for field sales groups, plants, customer service and customers
• Assist with daily tactical, service and quality issues
• Provide architectural design product support to architects, builders, sales and customers
• Provide new commercial customers with installation instruction and training during initial installation of commercial operator products
• Support District Sales Managers with new commercial customer on-boarding which includes, but not limited to:
• Identifying customer needs and sales opportunities to maximize and grow sales
• Ensuring the customer is carrying the right product portfolio to ensure success
• Ensuring proper product is stocked to service in the field by advising of service parts
• Train field sales and customer service on new products and programs
• Support training of commercial operator configuration for the Genie and ASD plants
• Support manufacturing in managing existing products
• Support the new Product Development Cycle
• Assist with research, writing and publishing of Product Information Bulletins (PIBs)
• Assist in preparation for major industry product shows
• Assist with Engineering Change Orders
• Assist in the development of market research, product strategy as well as the design, development and introduction of new products
• Support the development of sales literature
• Assist with concept and build of commercial displays
• Work with Genie and ASD pricing teams on price loading of new products in MXP, JDE, and Oracle
• Assist with development of commercial service parts price list
• Support maintenance of pricing structures in JDE for Genie and OHD Sales Channels
• Prepare, load and maintain Genie product and pricing in all Pro channels across ASD
• Create one-off instructional documents for customer use• Assist managing commercial operator product lines
• Assist in development of new products programs for field sales groups, plants, customer service and customers
• Assist with daily tactical, service and quality issues
• Provide architectural design product support to architects, builders, sales and customers
• Provide new commercial customers with installation instruction and training during initial installation of commercial operator products
• Support District Sales Managers with new commercial customer on-boarding which includes, but not limited to:
• Identifying customer needs and sales opportunities to maximize and grow sales
• Ensuring the customer is carrying the right product portfolio to ensure success
• Ensuring proper product is stocked to service in the field by advising of service parts
• Train field sales and customer service on new products and programs
• Support training of commercial operator configuration for the Genie and ASD plants
• Support manufacturing in managing existing products
• Support the new Product Development Cycle
• Assist with research, writing and publishing of Product Information Bulletins (PIBs)
• Assist in preparation for major industry product shows
• Assist with Engineering Change Orders
• Assist in the development of market research, product strategy as well as the design, development and introduction of new products
• Support the development of sales literature
• Assist with concept and build of commercial displays
• Work with Genie and ASD pricing teams on price loading of new products in MXP, JDE, and Oracle
• Assist with development of commercial service parts price list
• Support maintenance of pricing structures in JDE for Genie and OHD Sales Channels
• Prepare, load and maintain Genie product and pricing in all Pro channels across ASD
• Create one-off instructional documents for customer use