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Digital Service Engineer I - REMOTE US at Schneider Electric USA, Inc

Posted in General Business 13 days ago.

Type: Full-Time
Location: Dallas, Texas





Job Description:

What will you do?

In today's world, data is everywhere. How this data is interpreted in buildings and used to deliver results has led to the growing field of building analytics. The Digital Service Engineer plays a key role in our building analytics offer, the Building Advisor team. This role involves configuring diagnostics for building automation systems, reviewing results from the underlying analytics, and working with customers to resolve deficiencies that have been identified. The Digital Service Engineering Center helps customers to have high-performing buildings and supports a national group of branches and partners who perform complementary on-site services.


  • Implement a remote connectivity platform.

  • Implement Schneider Electric analytics platforms remotely on customer systems.

  • Analyze analytics platform results and make recommendations to repair and optimize customer HVAC and BMS systems.

  • Prioritize analytics findings based on comfort, maintenance concerns, and energy waste.

  • Prepare and deliver reports to customers with recommendations to address system issues.

  • Perform condition-based maintenance monitoring and support.

  • Hold meetings with branches, partners, and customers to advise the best course of action.

  • Become a subject matter expert on the analytics platform.

  • Train end users on analytics platform use.

  • Other duties as assigned.

What qualifications will make you successful?


  • Four-year degree in an engineering discipline or computer science, or equivalent related work experience.

  • Minimum of 1+ years of experience.

  • Understanding of building systems and energy use.

  • Excellent verbal and written communication skills including, but not limited to, the ability to influence and persuade internal and external Customers, listen effectively, and solicit input from others.

  • Advanced ability to use Microsoft Office programs including but not limited to, Word, Excel, and PowerPoint.

  • Excellent organizational skills including, but not limited to, the ability to handle multiple demands and assignments, the ability to prioritize tasks effectively and efficiently, and the ability to manage resource procurement and utilization.


What's in it for me?

  • Career Growth and advancement opportunity

  • Exceptional compensation package with bonus

  • Excellent benefits including Medical, Dental, Vision, Life Insurance, PTO, 401K with 6 % match, Stock purchase option, Tuition reimbursement, Wellness Program, company discounts, and much more!


Who will you report to?

The Manager, Digital Service Engineering.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Why us?

At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.

We believe in e mpowering our team members to reach their full potential, fostering a sense of ownership in their work.

We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.

If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.

Discover your M eaningful, Inclusive and Empowered career at Schneider Electric.

€34.2bn global revenue
+12% organic growth
135 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color , gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. What will you do?

In today's world, data is everywhere. How this data is interpreted in buildings and used to deliver results has led to the growing field of building analytics. The Digital Service Engineer plays a key role in our building analytics offer, the Building Advisor team. This role involves configuring diagnostics for building automation systems, reviewing results from the underlying analytics, and working with customers to resolve deficiencies that have been identified. The Digital Service Engineering Center helps customers to have high-performing buildings and supports a national group of branches and partners who perform complementary on-site services.


  • Implement a remote connectivity platform.

  • Implement Schneider Electric analytics platforms remotely on customer systems.

  • Analyze analytics platform results and make recommendations to repair and optimize customer HVAC and BMS systems.

  • Prioritize analytics findings based on comfort, maintenance concerns, and energy waste.

  • Prepare and deliver reports to customers with recommendations to address system issues.

  • Perform condition-based maintenance monitoring and support.

  • Hold meetings with branches, partners, and customers to advise the best course of action.

  • Become a subject matter expert on the analytics platform.

  • Train end users on analytics platform use.

  • Other duties as assigned.

What qualifications will make you successful?


  • Four-year degree in an engineering discipline or computer science, or equivalent related work experience.

  • Minimum of 1+ years of experience.

  • Understanding of building systems and energy use.

  • Excellent verbal and written communication skills including, but not limited to, the ability to influence and persuade internal and external Customers, listen effectively, and solicit input from others.

  • Advanced ability to use Microsoft Office programs including but not limited to, Word, Excel, and PowerPoint.

  • Excellent organizational skills including, but not limited to, the ability to handle multiple demands and assignments, the ability to prioritize tasks effectively and efficiently, and the ability to manage resource procurement and utilization.


What's in it for me?

  • Career Growth and advancement opportunity

  • Exceptional compensation package with bonus

  • Excellent benefits including Medical, Dental, Vision, Life Insurance, PTO, 401K with 6 % match, Stock purchase option, Tuition reimbursement, Wellness Program, company discounts, and much more!


Who will you report to?

The Manager, Digital Service Engineering.





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