POSITION TITLE: Library Aide
REPORTS TO: Public Services Manager
SUPERVISES: ----------
PURPOSE OF POSITION: Responsible for a variety of library work to ensure the efficient provision of services to the community.

ESSENTIAL FUNCTIONS:
Assists with the maintenance of various library materials; shelves materials according to established policies and procedures.
Assists with reference desk duties by answering inquiries on books and available resources, online services, etc.
Assists with circulation desk and customer service duties by answering the telephone, circulating materials, issuing library cards, etc.; ensures the confidentiality of all patron records.
Assists with the preparation of displays and a variety of other promotional activities.
Operates standard office equipment in the performance of job duties, i.e. fax machines, copier, personal computer, calculator, sound equipment, tablets and eReaders, etc.
Establishes and maintains positive public relations with the general public, other employees, community groups, local businesses and other area libraries.

MARGINAL FUNCTIONS:
The job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.

ESSENTIAL KNOWLEDGE, EXPERIENCE AND ABILITY:
Ability to learn and apply the principles and techniques associated with professional library work, modern library systems and programs.
Ability to learn to utilize computers and software applications as they pertain to library systems,
Ability to learn to perform input and retrieval functions utilizing a variety of computer programs and software.

Ability to learn departmental responsibilities and ability to use independent judgment in the performance of duties.
Ability to learn the library collection classification system, circulation and reference methods.
Ability to plan and organize a personal work schedule, set priorities and meet deadlines.
Ability to perform job duties efficiently while managing frequent interruptions.
Ability to learn and operate standard office and media equipment, i.e. DVD player, personal computers, eReaders, tablets, etc.
Ability to type accurately using a word processor and personal computer.
Ability to understand and follow both oral and written instructions.
Ability to maintain the confidentiality of appropriate communications, documents and transactions.

Ability to communicate effectively, verbally and in writing, in English.
Ability to establish and maintain effective working relationships with the general public, community groups, local businesses, other employees, other governmental agencies and municipal officials.
Ability to maintain regular and dependable attendance on the job, including attendance and job performance for possibly prolonged periods of time when called out on short notice due to weather conditions, emergencies and similar situations of public necessity.

ESSENTIAL EDUCATION, CERTIFICATION AND/OR LICENSES:
1. Must be at least eighteen (18) years of age at the time of hire.
2. Must possess a high school diploma.

ESSENTIAL PHYSICAL DEMANDS AND TYPICAL WORKING CONDITIONS:
Work is generally performed indoors in an office setting and requires routine bending, lifting and carrying office supplies, library books and other materials. The incumbent is required to frequently sit for extended periods of time, talk, hear and must have the ability to transport themselves to and from various locations within the city library. Hand-eye coordination is necessary to operate computers and various other pieces of equipment. While performing the duties, the incumbent is required to use hands to finger, handle, feel or operate objects, tools or controls and to reach with hands and arms. Work hours may occasionally be required in times of darkness. Vision abilities required include close vision and the ability to adjust focus. The noise level is usually quiet or moderate but may be intense depending upon the scheduled activity. Work requires extensive interaction with the general public and may be stressful when dealing with citizens and/or meeting deadlines.