In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders.As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.
Job Title: Salesforce Partner Solution Lead
Slalom is looking for an experienced, entrepreneurial, and progressive leader to drive Salesforce services and client success. This Leader will provide thought leadership to our enterprise clients, set strategic direction for the Salesforce project teams, and ensure the quality execution of business and technology consulting across all Salesforce engagements. The Salesforce Partner Solution Lead specializes in understanding the technical aspects of the Salesforce platform and provides technical sales support to ensure the best, most comprehensive solutions are provided to meet customer needs. The Partner Solution Lead will also support complex client delivery along with demo and solution development.
Roles & Responsibilities
Possesses a deep knowledge of the Salesforce platform and product offerings and relates desired business outcomes to Slalom capabilities.
Support sales pursuits with deep solution expertise and embed in an accountable and impactful role to lead and support across various experts in alliances, sales, account leadership, pursuit team, local market, and global capabilities.
Be able to represent an 'elevator pitch' of Slalom local and global capabilities, beyond just your 'cost center' area of expertise (i.e. broad solution understanding, beyond a product).
Drive client-facing conversations to inform client requirements and scope, define business outcomes, win themes, and strategic objectives.
Craft probing content and guide pursuit team on next steps when faced with incomplete information in competitive situations and demonstrate Customer Love.
Responsible for collaboration with local and global teams to co-develop business and technical solutions, and handoff to local teams to assure alignment in scoping, pricing, team design for all proposed offerings.
Define, lead and/or support the scope and approach of engagement to meet or exceed client needs; create and conduct demos.
Lead or support the pursuit lead and proposal manager in creation of client-facing proposal content: accountable for the full resource model to deliver scope including roles/levels, rates and margins; document, prioritize, and socialize assumptions and levers that impact scope and estimates to internal and external audiences; draft scope, timeline, and dependencies/assumptions for the SOW.
Identify needs for cross-practice collaboration, or outreach for capability-specific support, including illustrating our industry-specific solutions/viewpoint.
Manage follow-ups, escalations, and working sessions to finalize a cohesive estimate, incorporating preferences across practices and capabilities when necessary.
Assist in sales to delivery handoff activities, ensuring appropriate knowledge transfer to engagement and delivery solution lead; stay involved in delivery to maintain client relationships and solution continuity (based on staffing model).
Train leaders and upskill others on how to sell and deliver large transformational deals.
Estimate approximate role breakdown as: 75% lead sales pursuits and 25% lead project delivery.
Travel Requirement: Up to 20% Travel for the Global Salesforce Team.
Preferred Skills
Breadth of knowledge across Salesforce clouds (enough to deliver an elevator pitch and serve as a connector).
Direct delivery experience in Salesforce implementation in a role responsible for overseeing or reporting out on project status, primarily enterprise-level delivery.
Comfort with Delivery Excellence roles and responsibilities, including roles of sales and account teams in the pursuit cycle.
Familiarity with Slalom, local and global capabilities, pursuit process, estimation models, proposal/SOW authoring, and negotiation skills.
Comfort and experience building Word and PowerPoint proposals, RFP responses, SOWs, and contracts.
Able to build solution demos and experience with sales engineering aspects of software-related sales is a 'nice to have'.
About Us
Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. We will accept applications on an ongoing basis until a candidate is selected for the position.
