Tracking and tracing shipments and loads in the system
Set specific dates and times for delivery, pickups and reschedules
Gather and document accurate information to ensure successful pickup or delivery of shipment
Complete all necessary paperwork, ensuring that all orders are thoroughly documented
Enter shipments for dispatching, route shipments, track orders, and troubleshoot shipment issues
Order entry and price quoting
Mainly correspond with customers via incoming phone calls (70-80 calls/day)
Deliver outstanding customer service
Requirements:
High School Diploma
1 year minimum of call center experience
Professional communication skills
Reliable, punctual, and on-time for work on a daily basis
Additional Information
Pay: $19/hr.
Schedule: Mon - Fri, 1st Shift Hours
Type: Contract-to-hire
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
