Adherence to Manitowoc Crane Care service policies
Assist CSR IV with parts research
Meet training and educational goals in order to maintain strong working knowledge of crane systems
Support of after-hours phone calls
JOB REQUIREMENTS/WORKING CONDITIONS:
Associate degree with a minimum of 3 years’ experience required. Electro-mechanical systems and customer service. Knowledge of electrical, hydraulic, mechanical, and computer systems, with a background in customer service, or, a high school diploma with a minimum of 13 years of experience with heavy equipment repair or maintenance, electronic control system experience.
Normal office environment with occasional overnight domestic and/or international travel may be required.
Must be able to travel up to 10 - 15% of time
Must be able to address and respond to complex technical questions via telephone, website, and/or Email
BENEFITS:
Competitive total rewards package including benefits and 401(k) beginning day one of employment.
Continuing education and training opportunities, tuition reimbursement for those who qualify.
