Under the general direction of the Geographic Information Systems (GIS) Supervisor or GIS Manager, the Senior GIS Specialist may act as technical lead, perform more complex tasks of utility mapping duties, conducts advanced analysis, system design, and database modeling. The incumbent is expected to work independently, exercise sound judgement, and demonstrate initiative. The Senior GIS Specialist is responsible for the supporting software, hardware, and related components of enterprise GIS System; Due to the interdependencies between systems the coordination with administrators of non-GIS systems is critical; performs other related work and analysis as required.

Specific Responsibilities

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Design, develop, and implement mobile and web-based applications to meet user needs; develop dashboards and prepare data visualizations to support operational needs and support program

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Configure and publish map services, and produce other deliverables using Esri ArcGIS 10.x related extensions and add-ons or similar software

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Identify, investigate, and resolves data conflicts, system performance, server configuration, and connectivity issues

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Contribute to developing GIS standards, establishing governance, and assurance best practices are followed in application development

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Responsible for generating high-quality, detailed custom maps products and fulfilling data per user requests

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Performs quality assurance of GIS and related data; create test plans, review and ensure datasets are accurate and documented using standards developed by the team

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Work collaboratively with cross-functional teams to achieve system integration for enterprise asset management, AMI, business intelligence, and other key business systems

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Author, maintain, and troubleshoot complex geoprocessing routines and ETL workbenches using FME and/or Python; develop automated processes to expedite routine requests and mapping functions 

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Evaluate possible solutions, new or emerging technologies, and make recommendations to management

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Work with stakeholders to define requirements and select appropriate tools/technologies considering San Jose Water standards, licensing, and standard deployment patterns

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Serve as a technical resource to other staff, provide training sessions and support on GIS-based tools to staff; create user guides and maintain documentation

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May act as technical lead or lead project efforts, including liaison with stakeholders

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Perform other related duties, as required

Required Knowledge Skills & Abilities 

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Extensive experience and deep understanding of application development principles

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Ability to troubleshoot or modify web-based or mobile applications using Esri Enterprise (Portal, ArcGIS Server, ArcGIS Online), Geocortex Essentials or similar software

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Hands-on experience troubleshooting GIS desktop and server configuration and performance issues

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Ability to understand and resolve failed ETL processes and jobs

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Demonstrated knowledge of geographic principles and practices; possess cartographic aptitude with ability to complete basic mathematical and statistical calculations; deep understanding of topological types and relationships and database design elements

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General or basic understanding of APIs, REST services, web requests, JSON, and XML.; Familiarity with scripting languages, Python is a plus

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Extensive experience with map production; strong cartographic skills used in presenting lateral pipeline and appurtenance data and a variety of stylized maps; Strong visual and interactive design skills is a plus

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Be self-motivated, organized proactive problem solver with the ability to work independently, as well as in a team environment

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Basic understanding of Agile methodology; ability to facilitate agile events

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Possess exceptional interpersonal skills to support internal customers at all levels from various departments within our organization

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Excellent written and oral communication skills

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Demonstrated experience being a technical lead in application development and managing projects

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Software packages including Microsoft Windows, Excel, Word, Project, PowerPoint, Access and other related applications

Required Education and Experience

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A bachelor's degree or equivalent practical experience in GIS, Geography, or a related field and Five (5) years of progressively responsible professional level experience, of which at least two (2) years of experience include lead technical work in development, implementation, and maintenance of computer systems or application development, specifically enterprise GIS systems or GIS application development

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Two (2) years of experience developing and/or troubleshooting applications in Esri Enterprise, Geocortex Essentials, or similar platform

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Two (2) years of experience with automating tasks using tools such as FME Desktop, python, or ArcPy

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Experienced with a relational database management system (RDBMS), specifically Oracle and Postgres, and developing SQL statements

Other Requirements

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Position requires on-call availability during non-business hours for critical IT systems

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This position is hybrid. The employee will report to an SJW facility for a set number of days with the option to work remotely on the remaining days.