Manage the file process by creating, checking the file in, maintaining, reviewing, reporting, providing, and closing files with proper documentation in accordance with the policies set forth by the bank and outstanding items documented on the Incomplete Report.
Maintain files by contacting appropriate lawyers, courthouse personnel or loan officers and otherwise collecting mortgages, title insurance policies and other mortgage documents, contacting customers and otherwise collecting titles for vehicles, mobile and motor homes, et cetera in accordance with Bank policy and procedure, established regulations and in an accurate, timely, courteous, and professional manner.
Perform imaging of loan documentation by scanning loan documents in order of loan checklists and updating incomplete loans by scanning missing, changed, or replaced documents as they are received in an accurate and timely manner.
Manage insurance information by organizing and filing insurance policies and sending policies to our third-party provider, researching insurance information to verify correct insurance type, amount, mortgagee loss/payee interest, insurance policy is current, and policy is available, procuring correct and current insurance information for loan files.
Perform a variety of administrative and support duties by assisting coworkers, distributing reports, tickets and statements, processing loan payoff inquiries, etc. in an accurate and timely manner.
Constructively interact with co-workers.

HOURS will average approximately 40 per week, Monday-Friday. This position is budgeted for 2,080 hours per year.