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Donor Experience Officer (E5740) at Institute of Electrical and Electronics Engineers, Inc.

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Piscataway, New Jersey





Job Description:

Job Summary

The overall purpose of this position is to lead the strategic design, execution and management of a mid-level giving program ($500-$9,999) designed to increase philanthropic support of IEEE through the IEEE Foundation. The successful incumbent manages a caseload of approximately 500 donors primarily outreaching by electronic means (phone and email) raising nearly $1MM annually and continuously qualifying donors for movement into a major gift portfolio. This proactive team member, who is both opportunistic and strategic in his/her approach, will also coordinate prospect research activities.

The role reports directly to the IEEE Foundation Executive Director.

Key Responsibilities


  • (70%) Mid-Level Giving 

    • Leads the strategic design, execution and management of comprehensive fundraising plans and activities to grow mid-level giving ($500 to $9000) at a rate necessary to achieve annual and long-range goals and objectives.

    • Actively manages and engages a caseload of at least 500 active and lapsed mid-level donors (corporations, foundations, and individuals) growing giving year over year; Work with IEEE Units to secure annual award payments

    • Partners with other members of the IEEE Foundation team and relevant program partners to develop donor communication and execute a monthly touchpoint cadences across the caseload

    • Negotiates gift terms and prepares/executes gift proposals and agreements

    • Qualifies donors to add to Mid-level caseload and those ready to be moved into a major or planned gift caseload

    • Analyzes data regarding mid-level donor giving behaviors by proactively identifying challenges and concerns, and recommending corrective actions to increase support from current donors, acquire new donors, and reactivate lapsed donors



  • (20%) Prospect Research

    • Identifies potential new major and mid-level gift prospects by monitoring giving reports and other data sources

    • Researches biographical information and prepare prospect profiles for potential and identified major gift prospects

    • Serves as the subject matter expert for prospect research tool and its integration into the donor database



  • (10%) Relationship Management

    • Works with program partners and volunteers to identify and articulate priorities and opportunities for all constituents to be engaged

    • Serves as relationship manager for assigned program partners, as needed



Education


  • Bachelor's degree or equivalent experience

Work Experience


  • 4-7 years Professional fundraising and programmatic related experiences Required

Licenses and Certifications


  • Certified Fund Raising Executive (CFRE) Preferred 

  • Blackbaud certification for Raiser’s Edge or willingness to obtain such within first 90 days

Skills and Requirements


  • Demonstrated success in the development and execution of an annual giving program;

  • Knowledge of professional associations is a plus;

  • Strong analytical skills to assist in navigating prospects through the donor pipeline;

  • Ability to handle multiple assignments simultaneously with changing priorities;

  • Capable of meeting deadlines and working cross-functionally to achieve goals;

  • Advanced organizational skills and practices strict attention to detail

  • Capable of communicating effectively both in person and via electronic media;

  • Demonstrated abilities in applying business solutions to changing needs

  • Ability to benchmark best practices and apply learning across the team

  • Capacity to engage colleagues, fostering a cooperative and collaborative environment

  • Technical knowledge about IRS gift rules

  • Experience dealing with sensitive and/or confidential matters as well as working with volunteer Boards and Committees

  • Positive, proactive work attitude

  • Technologically savvy knowledge worker who seeks technology solutions to business challenges; proficient in Google Programs, Microsoft Office suite of products and Raiser’s Edge; knowledge of Siebel and Blackbaud Research Point, preferred

  • Must be able to work during weekends and/or evenings several times per year and able to travel up to 15% of the year outside of the local region





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