Posted in General Business 13 days ago.
Type: Full-Time
Location: San Diego, California
What if the work you did every day could impact the lives of people you know? Or all of humanity?
At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.
Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.
Position Summary:
Illumina is seeking an advanced-career User Experience Researcher to join our growing team of researchers and designers as we build best-in-class customer experiences across all Illumina hardware and software platforms and touchpoints. You are highly skilled with user centered design and Voice of Customer (VoC) activities with the ability to drive large projects at a system-level, and have a strong emphasis on market research, human computer interaction and/or human system integration design. You can translate business objectives and customer needs into stellar customer experiences, while resolving technical and team challenges with little oversight.
In this role, you will be responsible for growing the foundational arm of user research and driving the user experience across a wide array of projects. You are passionate about understanding the underlying personas, use cases, goals, and pain points of our customers, and use these insights to deliver quality products and experiences.
As a member of the User Experience team, you will be a user advocate and key liaison between customers and internal teams. You are extremely organized, able to see the big picture within projects while also keeping the details top of mind. You love collaborating with others and driving teams towards success.
All About You
Responsibilities:
All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.
Requirements:
#LI-REMOTE
The estimated base salary range for the Senior Staff User Experience Researcher role based in the United States of America is: $167,200 - $250,800. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.
At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants.
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