Please ensure sure your internet browser is updated to the latest version. Candidates have experienced issues with submitting applications from older browser versions.
Department: Sales Operations
Reports To: Regional Operations Manager
Travel Required: Limited or occasional travel
Why Join Community Coffee?
Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. Rooted in family and tradition, yet always looking to the future, you can expect a fast-paced environment that is both challenging and rewarding. Join us and make your passion your profession!
Position Overview
As the Warehouse Manager, you will be responsible for the daily management of operations and equipment services staff, the execution of replenishment, receiving and inventory transactions, in addition to providing and overseeing daily customer service to the sales organization.
Function Related Activities/Key Responsibilities
Plans and assigns work assignments for warehouse and field service staff, ensures all tools and resources are available, properly working and procedures are followed
Coordinates and communicates the back haul of products and equipment to sales locations, plant and distribution center
Identify and standardize processes to improve operation efficiency; utilize lean tools: 5S, Gemba walks and stand in the circle to promote continuous improvement activity. Lead and manage special projects
Plans layout of warehouse and other storage areas, considering turnover, size, weight and related factors of items stored
Oversees daily processing of transactions for receipt, transfer and issue of product and equipment. Ensures quality checks are in place for all inbound and outbound activity
Maintain and analyze scorecards of key performance metrics. Make data-based decisions that result in performance that meets the business objectives and goals
Analyze reports and recommend action steps for non-usable, slow moving and excess stock
Review and evaluate inventory reports for alignment with inventory goals, service level gaps and corrective actions needed
Conducts business planning meetings (Brew Talk) with Sales Management to identify increased or decreased product forecasting, new accounts, equipment and service needs or gaps and fulfilment levels
Assist in the creation of annual budgets, manage budget and submits monthly reporting
Ensures security measures are in place for the securing of company assets
Enforces company safety policies and monitors work habits of subordinates. Prepares and reviews accident reports, enforces safety regulations and suggests safety improvements. Schedules and conducts monthly safety meetings
Schedules special and periodic inventories to include cycle counts, truck inventories and upon request by SKU or category
Perform root-cause analysis for discrepancies between inventory and stock control records and recommends to management actions to resolve discrepancies
Backup other warehouse managers, assist with inspection audits for other locations
Perform additional tasks as directed and needed
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
May be requested to perform different or additional duties as assigned
Warehouse Manager job titles (I, II, or III) will vary based on an objective assessment of the individual sales location's complexity as defined by the following criteria:
Total Fulfillment Units (including Distributor Orders)
Total Fulfillment Lines
Location Revenue
Complexity of Route Distribution Model (CSD/GSD/Presell/Distributors)
Volume of Service Work Orders
Supervision of Field Service Technicians (Level I and II only)
Position Requirements
High school diploma or equivalent required
Bachelor's degree in related field from four year college or university preferred
5 or more years of related experience and/or training with warehouse management, inventory management, warehouse and sales distribution processes and service department operations
Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.
Valid driver's license. Commercial Driver's License (CDL) may be required
Forklift certification is required upon commencement of work
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence
Ability to work with database inventory management software, handheld software, Microsoft Outlook, Excel and Word
Knowledge of SAP is a plus
Mechanical skills and ability to operate manual and industrial equipment such as an electric pallet jack, a gas operated forklift, and electric forklift.
What We're Looking For
Excellent communication skills
Analytical skills with ability to draw conclusions from data
Problem solving skills
Demonstrates behaviors that support established company values
Ability to lead and motivate a team
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:
Regularly required to stand, walk, use hands to finger, handle or feel objects, tools or controls and reach with hands and arms.
Frequently required to climb or balance; stoop, kneel, crouch or crawl; and talk or hear.
Occasionally required to sit.
Must frequently lift and/or move up to 50 pounds. May occasionally lift and/or move up to 100 pounds (with assistance of lift or by two persons) and may occasionally lift and/or move up to 200 pounds (with assistance of lift and by two persons).
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Field Sales Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate, but may be moderately loud in warehouse areas.
Our Values
Champion People Welcome Individuality, Learn Together, Encourage Each Other
Inspire Creativity Dream big, Think Fresh, Make It Happen
Wow Our Customers Serve with Purpose, Exceed Expectations, Do What's Right
Serve Our Communities Be Genuine, Bring Joy, Make a Difference
Win Together Be Brave, Have Fun, Celebrate
Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.
Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant's or employee's race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
