Description

Manager / Director, Knowledge Management

Alvarez & Marsal is a group of entrepreneurial, action and results-oriented professionals who take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.

We provide tax, turnaround management, restructuring, performance improvement, and corporate advisory services. Our tax practice is unique in that we offer the opportunity to work without audit conflict and truly act a trusted business advisor. We provide our teams with opportunities and support to develop and cultivate careers that are most meaningful to them and reward them based on their achievements.

The Client & Business Development team within our Tax practice provides our practitioners with awareness, education and support for sales enablement and client loyalty. We are seeking a strategically minded professional who comprehends the operations of professional services firms, as well as the Tax industry, to join the Client & Business Development team with an emphasis on Knowledge Management. This role is primarily focused on developing business opportunities by connecting people with information, interrogating data to provide insights for business leaders, and driving collaboration across multi-disciplinary lines of service.

Responsibilities:

• Collaborate with Client & Business Development and Tax leaders to innovate and expand Knowledge Management processes, ensuring alignment with our Tax practice's strategic goals, while fostering strong relationships across business units to integrate case studies and insights into a unified A&M approach.


• Leverage your Knowledge Management expertise to guide Tax leaders globally, cultivating strong relationships with key stakeholders across our Business Units.


• Promote key trends and content in a creative way


• Work closely with business unit Knowledge Management resources to take individualized case studies and make them relevant to one A&M


• Acquire a comprehensive understanding of our market channels, key clients, and the content within our core systems to generate actionable insights for business leaders.


• Create and manage credentials and outputs that showcase our interdisciplinary strengths, utilizing reusable templates and meticulous metadata application to present content clearly and impactfully across platforms.


• Collaborate with the Management Analytics and Data Analyst teams to enhance data quality, refine mapping processes, and produce consistent, high-quality business intelligence reports and presentations.

Qualifications:

• Bachelor's degree required;


• 5-7+ years of knowledge management, strategy, and marketing experience required, preferably in a consulting / professional services organization;


• Proven track record of managing and supporting a business development function for a professional service practice;


• Tax industry experience within a professional services organization desirable;


• Ability to productively influence up and across the organization;


• Strong interpersonal skills, with the ability to communicate effectively across all levels of the organization, both to share visions/ideas, and to identify and manage conflict, risks, and challenges;


• Creative problem-solving and ideation skills;


• Proven project management skills;


• Experience with CRM tools, especially Salesforce;


• Understanding of basic Excel, Tableau, Power BI, AI, and other related platforms

The salary range for Manager is $95,000 - $110,000 and for Director is $150,000 - $165,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.