Description

The Operations Manager is an internal role within A&Ms Life Sciences practice, reporting directly to the Operations Lead. Life Sciences is a growing business targeting high growth in the next two to five years. We offer excellent opportunities for career advancement and building leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business collaboration. The ideal candidate will possess self-motivation, interpersonal skills, and strong business acumen.

Job Description

The successful candidate will be a dedicated, people and solutions-oriented problem solver charged with the end-to-end project staffing, project financials and performance management, but not limited to effective resources management, staff utilization oversight, administration of performance evaluation process, and delivery of key information for leadership decision making.

Financial Management

• Update and maintain business pipeline reports: SalesForce and LTF


• Find ways to continuously improve the processes, tools and activities that support the practice and our people. Liaise with Life Sciences MD of Finance and other business units as needed


• Support year-end collection activities as needed


• Communicate and educate finance policies, procedures, & processes to Life Sciences professionals

Resource Management

• Manage project staffing process, staffing tool, and skills tracker.


• Collaborate with business leaders as it relates to staffing and deployment of personnel to engagements, help resolve staffing conflicts, and escalate as necessary


• Facilitate the borrowing and lending of staff as appropriate.

Performance Management

• Support the execution of the performance management process throughout the year and end of year deadlines


• Analyze and report on performance review data to ensure compliance of guidelines set by leadership


• Support the training and education of the practice on the use of the various tools and processes that have been developed for performance evaluation and career management

Administrative

• Coordinate in office meetings working with local EAs to secure conference rooms, conference room maintenance, meals (catering, reservations) and technology/office equipment


• Support Operations Lead with execution of all weekly team meetings as needed


• Support Leadership team with customer-facing and internal events exclusive to LS (annual off-site, MD/SD Meetings) particularly around vendor management, contract negotiations, site selection, internal processes, program development and delivery.


• Additional duties as necessary

Culture & retention

• Monitor retention and mentoring programs and other initiatives to improve employee satisfaction


• Assist in other culture-building programs, as needed


• Manage frequency and adequacy of internal communications for people-facing issues

Knowledge Management

• Assist in the development and execution of our Knowledge Management processes within Life Sciences

Ideal candidate profile

• 4+ years of professional services experience, understanding project-based work.


• Proficient in Microsoft Office Suite with Excel, PowerBI and PowerPoint


• Deep analytical skills with ability to translate data and trends into key insights and recommendations, financial acumen and ability to build and manage budgets, models, etc.


• Ability to handle ad hoc projects as business requirements emerge and evolve


• High level of accountability; self-driven and motivated


• Attention to details with ability to manage competing priorities and multitask


• Ability to work as part of a team and be resourceful and adaptable


• Organizational fit with A&Ms culture and values


• Ability to communicate with senior leaders, both written and verbally

Compensation Statement:

The annual base salary range is $115k $145k, commensurate with experience. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.

Benefits Summary:

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Click here for more information regarding A&Ms benefits programs.

Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them.

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