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Product Support Specialist at Medline Industries, Inc.

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Philadelphia, Pennsylvania





Job Description:

JOB SUMMARY:


  • To gain exposure to all aspects of the Sales Representative position, contribute to efforts to grow clinical product programs in a designated territory.

  • Assist sales partners in project management and lead efforts in executing clinical trials and product conversions.

CORE JOB RESPONSIBILITIES:

  • Ensure project implementation and completion while gaining hands-on exposure to all aspects of the Sales Representative position.

  • Lead, prioritize, and manage the work flow of product trials, conversions, and/or PV implementations.

  • Ensure overall goals and objectives of the customer are met by managing expectations and aligning appropriate resources.

  • Establish and maintain customer relationships to include conducting weekly team meetings with the state of business with both the customer and the sales reps.

  • Monitor project progress; communicate project status to sales teams, product teams and customers. Ensure follow up and resolution of issues is completed on a timely basis.

  • Collaborate and build effective relationships within assigned accounts as well as with internal partners (Field Sales Reps, Management, and Product divisions).

Education & Relevant Work Experience


  • Bachelor's degree and at least 0-2 years of sales or customer service related experience.
Additional

  • Experience developing presentations for various audience levels.
  • Willing to travel at least/up to 80% of the time for business purposes (within state and out of state)
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.





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