CooperVision, a division of CooperCompanies (NYSE:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com
Job Summary:
The Benefits Coordinator will be responsible for the day-to-day service and administration of the employee benefits for all US and Canada operations for CooperCompanies. The role will serve as the main benefits’ contact point for employee and HR Business Partner inquiries. This position will report into the Benefits Manager.
Essential Functions & Accountabilities:
Delivers professional, accurate, and customer-focused benefit expertise to over 3,000+ U.S. and Canadian employees.
Monitors the benefits email account, responding to employee inquiries regarding benefits, claim issues and plan changes.
Responsible for monthly insurance premium/self billing and reconciliation. Also ensures that payments are audited, tracked, and remitted timely.
Partners with the Payroll Team to ensure accuracy of employee deductions and the EE/ER HSA account number and funding process.
Coordinates annual benefit events: Biometric Screenings, Flu Shot Clinics, assist with the coordination and rollout of Wellness Incentive Programs and Scholarship Program.
Oversees plan enrollment and eligibility, including requests related to QLEs, ACA, Medicare, Child Support and Proof of Coverage.
Assists in developing and streamlining processes and SOPs.
Assists with all aspects of the US annual Open Enrollment process.
Responsible for maintaining benefit documents and other regulatory notices on the intranet, benefits portal and U.S. and Canadian Benefits Microsites.
Assists with the distribution of important annual notices and employee communications (i.e., mailings and postings).
Keep current with knowledge of health and welfare plans, trends, and regulations.
Perform other duties as assigned.
Qualifications
Knowledge, Skills and Abilities:
Excellent written and oral communication and presentation skills required.
Excellent interpersonal skills, initiative, attention to detail and follow-through skills required.
Commitment to customer service excellence and teamwork.
Strong project management, organizational, and prioritization skills required.
Handle confidential and sensitive information with discretion and professionalism.
Proficient in Microsoft Office Suite applications - Excel, Word, PowerPoint, Outlook or the equivalent.
Bilingual - English/Spanish Speaking, preferred.
Work Environment:
Hybrid Role: Both remote and normal office setting.
Experience:
1 - 3 years of experience administering benefits programs with increasing levels of responsibility.
Experience in multi-state, multi-location work environments and assisting employees remotely is strongly preferred.
Education:
Associates or Bachelor’s degree in Business, HR or related field or equivalent education and experience.
