As a member of the Menzies Aviation Team, you will be responsible for coordinating and disseminating information concerning flight activity. This individual will also establish and maintain rapport with flight crews, pilots, passengers, ground handlers and customers.
Key Responsibilities
Distribute incoming air traffic information to pilots/ground handlers
Follow up with updated information as received
Communicate flight release and fuel load information to appropriate operations
Maintain lines of communication with line operations and air carriers though the use of two-way radios
Coordinate with departments in billing for services rendered and compile information for each flight and submit for final bill preparation
Maintain flight logs and update flight schedules
Make arrangements for accommodations when flight delays occur
Handle phone traffic
Assist in the planning and control of the gate assignment
Assist with passenger services as required
Recommend weight and balance preparation in accordance with airline requirements
Comply with the Stations’ attendance tardiness standards
Qualifications
Possess valid US driver's license with a clean driving record
1+ years of experience at a dispatcher
Must be 18 years of age or older
Pass pre-employment drug screen and all pre-employment testing
Ability to proficiently read, write and speak English
Must be comfortable lifting 70lbs repetitively
Must be comfortable working in all weather conditions
Pass FBI background and obtain US Customs Seal
Must be available and flexible to work variable shifts including weekends and holidays
Must have high school diploma, GED or six months experience as an Operations Agent
Excellent communication skills required
Ability to remain calm and efficient under pressure
Competent in handling difficult situations
Knowledge, Skills and Abilities
Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
Benefits
Advancement Opportunities to Lead, Supervisor and Manager
Three Health Plans through Meritain Health that offer a variety of coverage
Two Dental Plans through Delta Dental
Vision Insurance Plan through Met Life Vision
Paid Vacation
Accident Coverage Plan
Critical Illness Coverage Plan
Hospital Indemnity Coverage Plan
Company Paid Employee Basic Life and AD&D Insurance $20,000.
Voluntary Life and AD&D Insurance
Voluntary Short-Term and Long-Term Disability Insurance
401K Savings Plan
Employee Assistance Program
Prepaid Legal Coverage Plan
Identity Theft Protection Plan
Pet Discount Coverage and Pet Insurance Plan
Uniform Provided
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
