Job Description:

FuturePlan is the nation's largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm, Ascensus. Our roots go back decades, with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service, innovation and expertise to a fast-growing client base from coast to coast. The FuturePlan team includes more than 500 credentialed plan professionals, 60 actuaries, and one of the industry's largest in-house ERISA teams. Learn more at FuturePlan.com.

***This position can be 100% remote from anywhere in the country***

Working with the National Compliance management team, this position is responsible for leading and supporting the compliance management team. This position will work directly with business partners and the Director of compliance to lead effective organizational change to further establish a compliance model that can support the long-term vision and goals of FuturePlan. This role will implement and establish effective compliance processes and procedures to allow the teams to provide the strongest customer experience to both internal and external clients. The Sr Manager will also be a key contact with ERISA, business partners, and FuturePlan leadership, serving as an escalation point to resolve client service and operational needs.

Essential Duties and Responsibilities:

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  * Implement project plans and teams to achieve the strategy and vision for the ongoing success and growth of the compliance department, supporting the FuturePlan mission

  
  

  * Align department priorities to execute on business plan objectives to maximize revenues, client retention and organic sales

  
  

  * Foster and grow continued partnerships with our Global processing teams to support the future growth and needs of the compliance

  
  

  * Ability to work and partner across the Ascensus organization to integrate opportunities, processes, and foster further alignment with the broader organization

  
  

  * Keep abreast of all transactions, trends, system problems, etc. and escalate to upper management if necessary

  
  

  * Ability to quickly and effectively identify regulatory/risk needs, providing direction to address policies, processes and controls related to those needs.

  
  

  * Communicate effectively to all levels of leadership with updates on projects, requests and escalations to ensure all interested parties are informed.

  
  

  * Ensure daily/weekly/monthly SLAs are met. Escalate issues in a timely manner to minimize impact to clients.

  
  

  * Provide timely management reports on active and completed client tasks, as well as staffing levels, revenue amounts, and other pertinent information

  
  

  * Coordinate between the Operations and Service teams any changes to workflows, client impact, or process changes as applicable

  
  

  * Hire, coach, and develop talent within the compliance organization to engage associates and encourage associate retention

  
  

  * Develop and support ongoing training and mentoring for both Operations and Service teams

  
  

  *Ensure proper audit controls are in place and being followed for Compliance Operations

  
  

  Performs other duties and special projects as assigned.

  
  

  * The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture.

  
  

Minimum Requirements:

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  *Bachelor's degree in Business Administration or Management, Finance, or related field

  
  

  * Seven to ten years of leadership experience required

  
  

  * Experience managing and leading teams across multiple locations preferred

  
  

  * A base ERISA knowledge required and a deep ERISA knowledge preferred

  
  

  * Experience with qualified retirement plans or some level of financial services required

  
  

  * Excellent written and oral communication skills

  
  

  * Strong interpersonal skills with internal and external clients

  
  

  * Detail oriented with strong organizational and time management skills

  
  

  * Ability to handle multiple priorities and meet deadlines

  
  

  * Ability to effectively hire and develop associate base

  
  

  * Strong change leadership skills and abilities to enhance and grow associate engagement

  
  

At Ascensus, we aspire to make a difference for others. We are a technology-enabled services company that helps people save for retirement, education, and healthcare through our network of institutional, financial advisor, and state partners. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity-housed within our Core Values: People Matter. Quality First. Integrity Always.

As a leading independent recordkeeping services partner, retirement plan third-party administrator, and government savings facilitator, we aim to hire associates who find pride in going to work every day knowing that they help more than 12 million people save for what matters.

Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

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