Nurse Health Coach / Coordinator / Telemedicine

At Cigna, we listen to , advocate for , and collaborate with our customers to empower them to identify their health goals and own their solutions.

This position is with Evernorth, a new business within the Cigna Corporation.

Sound like you? Great! Here's more on how you'll make a difference :

Role Summary

The Onsite Health Coach/Care Coordinator will work closely with Cigna Benefits and Account Management Teams and in executing Cigna's wellbeing and health management goals. The primary focus of the Onsite Wellbeing Coach/Coordinator is individual coaching, site health promotion, and Clinic Functions.

In collaboration, with the Cigna benefits and account teams, the Onsite Wellbeing Coach/Coordinator balances individual coaching sessions with appropriate delivery and coordination of wellness programs including event scheduling and appointment coordination and monitors effectiveness of the programs. A core objective of this position is to facilitate wellness programs that educate and influence employees at the worksite to lead healthy lifestyles.

Coach Responsibilities

• Individual coaching sessions
  
  


• Provide onsite face-to-face employee coaching, support and education.
  
  


• Assist in the identification of members' health advocacy needs.
  
  


• Utilize motivational interviewing and engagement strategies to support overall health and wellness of employees.
  
  


• Provide onsite support to members in order to help them identify a need for behavior change to improve health status, reduce health risks and improve quality of life.
  
  


• Document interactions and interventions as directed using Cigna health technology tools.
  
  


• Educate and refer members to available health resources when appropriate.
  
  


• Educate members about the availability of decision support tools where multiple treatment options are available.
  
  


• Provide health and wellness education utilizing a multitude of media including group presentations, support group facilitation, creative use of modalities (i.e. games, quizzes, etc.), newsletter contributions, etc.
  
  


• Follow up with employees to ensure that wellness program engagement has been achieved and assess future educational and/or program referral needs.
  
  


• Consult with other onsite health and wellness resources to ensure employee's comprehensive health needs are being addressed
  
  

Coordinator Responsibilities/Health Promotion

• Collaborate in development and coordination of promotions and communications
  
  


• Partner in overall promotion planning and development
  
  


• Educate about wellness programs, tools and services
  
  


• Identify relevant promotions, articles and handouts
  
  


• Raise awareness and create visibility for wellness
  
  


• Wellness Events and Campaigns
  
  


• Workplace strategy in partnership with Cigna benefits team
  
  


• Wellness Infrastructure Development
  
  

Clinical Functions/Telemedicine

• Prepping patient for virtual provider:
  
  


• Vitals
  
  


• Clinical photos
  
  


• CLIA waived testing
  
  


• Labs
  
  


• Immunizations
  
  


• Input HPI info into the system
  
  


• Overall management and day to day operations of the health center
  
  


• Scheduling
  
  


• Health Center review compliance
  
  


• Daily clinic compliance testing
  
  


• Biometric Testing
  
  


• Vaccine administration
  
  

What we expect from you :

• Active and unrestricted LPN license in Pennsylvania
  
  


• Minimum of 3 or more years clinical experience as an LPN in a physician's office or hospital setting
  
  


• Experience with direct member communication (written and verbal).
  
  


• Experience in health education and wellness coaching preferred.
  
  


• Experience conducting educational and support groups preferred.
  
  


• Experience with workplace wellbeing strategy and implementation
  
  


• Demonstrated experience and ability in providing superior Client service to organizations and individuals.
  
  


• Positive role model in demonstrating healthy behaviors.
  
  


• Working knowledge of wellness programming and individual engagement strategies.
  
  


• Proven administrative abilities with strong computer and software application skills.
  
  


• Excellent interpersonal skills and the ability to work in a team environment.
  
  


• A high energy level and excellent written and oral communication skills are essential.
  
  


• Proven ability to maintain confidentiality.
  
  


• Self-directness and the ability succeed in an independent role.
  
  


• Bilingual English / Spanish
  
  

Bonus points for :

• Virtual/telemedicine experience
  
  


• Positive role model in demonstrating healthy behaviors.
  
  


• Passion for health improvement and patient education.
  
  


• Strong computer/technical skills
  
  

This Nurse Health Coach will be based in the health center in Hazleton, PA.

Cigna is committed to a healthy work force. New hires must complete a background check, drug and nicotine screen to be employed in this role.

This role is patient facing & you must be fully vaccinated OR be required to undergo testing twice a week. Note, in some locations local law requires the clinician to be vaccinated with no testing option, in those locations local law takes precedent.

About Evernorth

Evernorth, Cigna Corporation's health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you'll be empowered to solve the problems others don't, won't or can't. Join us. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.