The Insurance Verification Specialist / CC Float will interface with patients/customers prior to, during and after appointments, develop and maintain customer relations. The Insurance Verification Specialist / CC Float will coordinate with various staff within ProRehab to ensure patient/customer requests are handled appropriately and in a timely manner.

We offer outstanding benefits for an Insurance Verification Specialist / CC Float including:

• 401k with a 4% match


• Health/dental/vision coverage


• Company paid life insurance


• A generous PTO plan with unique maternity benefits and much more!

We have also established an internal employee foundation, as our own organized way of making sure our employees receive the financial support they need after catastrophic life events occur. This assistance is made possible through the continuous support of all our fellow employees.

 Insurance Verification Specialist / CC Float Duties and Responsibilites:

• Create positive first impressions with all patients/customers.


• Display outstanding service to all internal and external customers


• Schedule patient appointments using established systems.


• Perform data entry of protected health information.


• Collect and document patient payments.


• Operate multi-line phone system.


• Fax, mail and file medical records and other sensitive documents.


• Prepare bank deposits.


• Post and extract daily charges.


• Verify patient insurance benefits and obtain pre-certifications.


• Communicate effectively with clinic and billing staff regarding patient matters.


• Communicate effectively with referring providers and their office staff.


• Participate in educational activities and attend staff meetings.


• Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations.


• Perform other work-related duties as assigned.

Office