Job Summary: Collects and defines Business Requirements and Functional/Non-Functional Specifications enabling ACI to deliver competitive payment solutions. Uses a variety of standard and advanced techniques in the elicitation, analysis, documentation and management of requirements. Inventories requirements in central repository, using key attributes to allow for prioritization and grouping. Expands knowledge of the payments industry, product offerings and applied technology. Ensures quality and timeliness of requirements processes to stay at least one release ahead of the development lifecycle.
Job Responsibilities:
Uses a set of tasks and techniques to work as a liaison among and elicit the needs of stakeholders to define and validate solutions that meet business needs, goals, or objectives.
Builds and manages relationships with stakeholders based on an understanding of their influence and needs.
Analyzes and synthesizes information elicited from stakeholders, defines and manages the plan to deliver requirements, documents and manages requirements throughout the project life-cycle.
Provides input on feature/function to Product Management in developing the product roadmap.
Provides input to Product Marketing Manager on case studies and customer reference implementations.
Continuously develops domain knowledge, depth and breadth, in the payments industry, ACI products, customer base and applied technology. Perform other duties as assigned.
Obtains information from stakeholders
Uses tools (paper-based and automated) for gathering input
Uses Voice-of-Customer (VoC) techniques to uncover latent customer needs
Meets with Product Managers, Application Development representatives, customers and industry experts to discover product specifications
Reviews product documentation, industry or regulatory specifications and requirements database to discover product specifications
Conducts elicitation sessions
Conducts field research with clients and targeted users to gather data to determine user stories and functional/non-functional specifications
Uses targeted and routine approaches for gathering input to user stories and functional/nonfunctional specifications
Gathers business requirements from customer-specific engagements
Validates requirements with stakeholders
Prioritizes requirements
Organizes and synthesizes information
Uses various analysis and modeling techniques
Ensures requirements meet market and business needs
Prepares requirements documentation
Presents requirements in an understandable format
Obtains needed approvals
Plans business analysis approach based on project complexity, risks, assumptions, dependencies
Defines the plan to deliver requirements, including elicitation, analysis and management
Builds and manages relationships with stakeholders based on an understanding of their influence and needs Strategy and Product
Acts as subject matter expert (SME) of the majority of functionality in one solution, and in components of a second solution
Broad knowledge of the technology used in ACI and competitive solutions, as well as technology trends in general. Leverages this knowledge in determining priority of addressing technology requirements/ upgrades within the solutions.
Provides input/help to conference/customer presentations.
Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.
Knowledge, Skills and Experience required for the job:
Bachelor's degree in Computer Science or Business Administration, master's degree preferred,
or comparable work experience.
4+ years in an industry related role such as technical support, product management or product
development with exposure to marketing, or comparable work experience.
Significant experience in all aspects of business analysis.
Very broad knowledge of the payments industry, customer base and applied technology.
Experience in application of payments solutions in at least one vertical market within the
payments industry.
Ability to transform knowledge into requirements that provide competitive advantage.
Knowledge and understanding of products, competitive offerings and market driver.
Experience working on projects of high degree of complexity that spans more than one
geography.
Experience working with stakeholders of equivalent level internally and externally to agree
functional and non-functional requirements.
Technical experience that enables understanding and ability to explain advantages and
disadvantages of technology used by ACI. Knowledge and skill sets required to act as the Subject
Matter Expert in components of an ACI solution.
Can articulate market segment statistics for which ACI solutions are aimed, including size, market
share, trends, and competitors.
Excellent verbal and written communication skills. Excellent negotiation and collaboration skills.
Creation of quality, easy to understand papers and presentations.
Works independently, using own judgment to complete tasks and helps other.
Experience developing and presenting customer and conference presentations.
Preferred Knowledge, Skills and Experience needed for the job:
Professional Business Analyst association membership preferred.
Benefits: In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment.
Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com Job ID (Requisition #3892)
ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
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#LI-RemoteAbout ACI Worldwide ACI Worldwide powers digital payments for more than 6,000 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities. In addition, myriad organizations utilize our electronic bill presentment and payment services. Through our comprehensive suite of software solutions delivered on customers' premises, through the public cloud or through ACI'sprivate cloud , we provide real-time,immediate paymentscapabilities and enable the industry's most complete omni-channel payments experience .Join the Team Making Possibilities HappenIf you've ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it's your turn to serve the payment needs of organizations and people the world over.
