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Health Solution Consultant at Alight Solutions

Posted in Other 30+ days ago.

Location: Wilmington, Delaware





Job Description:


At Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team. Because transformation takes a workforce. Learn more at careers.alight.com.

The Solutions Consultant will be responsible for supporting the sales and solutions process by coordinating the end-to-end deal related activities for a prospective or existing client. By bringing product, domain and solution area expertise, the Solution Consultant will coordinate with minimal oversight for the Solution Architect and Sales Executive across domains and stakeholders to develop appropriate and value-added client solutions.

Key Responsibilities


  • Support the Solution Architect and Sales Executive to manage the pursuit throughout the sales process, following our required protocols to deliver a fully-vetted and approved binding price and solution. This will include requirement gathering/project scoping, attending client meetings to provide product and domain knowledge/expertise, completing due diligence and proposal presentations.


  • Supports Solution Architect and Sales Executives in the coordination of proposals and RFP responses.


  • Manage small or low complexity solutions including timeline, estimates and scope assumptions.


  • Manage internal communications, notifications, and reporting on deal activity/status as necessary across Solutions, Delivery, Sales and Finance.


  • Coordinate and support discussions with the business leaders, SMEs, sales, and prospective clients to ensure a consistent, accurate, and appropriate solution is achieved.


  • Participate in new solution/offer discussions.


  • Articulate the client/project needs to ensure an accurate estimate and assumptions for low complexity, single domain solutions.


  • Document concisely and clearly throughout, ensuring maximum transparency and knowledge transfer across Delivery.


Knowledge, Skills, Abilities, and Experience


  • Bachelor's degree or equivalent experience is required


  • Excellent verbal and written communication skills


  • Proven ability to thrive and excel in a lean, fast-paced, dynamic environment with high performance expectations


  • Able to multi-task, work under pressure with little direction and meet deadlines


  • Focused on attention to detail and accuracy and have strong analytic/diagnostic skills


  • Flexible within the role and displays a willingness to get involved in appropriate tasks as requested from time to time


  • Able to demonstrate customer management / service skills


  • Self-driven and resourceful to achieve goals independently as well as work well in groups


Work Experience


  • Bachelor's degree or equivalent experience is required


  • Excellent verbal and written communication skills


  • Proven ability to thrive and excel in a lean, fast-paced, dynamic environment with high performance expectations


  • Able to multi-task, work under pressure with little direction and meet deadlines


  • Focused on attention to detail and accuracy and have strong analytic/diagnostic skills


  • Flexible within the role and displays a willingness to get involved in appropriate tasks as requested from time to time


  • Able to demonstrate customer management / service skills


  • Self-driven and resourceful to achieve goals independently as well as work well in groups


By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight believes diversity should be visible, valued, and sustained throughout the organization. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

Diversity Policy Statement

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the United States

Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

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