Job Description:

Amazon Connect Architect 

Qualification:

Bachelor's in engineering or equivalent

"Cognizant will only consider applicants for this position whom are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.).”

Responsibility:

Amazon connect, Lex, Lamda, Node JS , Java,  Java Scripts

Required skills 

Amazon Connect

Contact Flow Design

Lambda Integration

Lex Integration

Call Center Routing

AWS

Lambda

Step Functions

LEX

Polly

Transcribe

S3

Dynamo

Athena

Kinesis

CloudWatch

CloudFormation

EC2

Other Technologies

Other AWS Services

Salesforce

Java

Python

Linux

MySQL

Siebel CRM

Kibana

Soft Skills

Analytical

Detail Oriented

Reliable Team Member

Self-motivated

Strong Work Ethics

Enterprise Asset Assessment:

• 
  

 

• Amazon Connect

• Amazon Lex

• AWS Lambda

• Learning and Development

• Communications implementation

Technical Skills

SNo	Primary Skill	Proficiency Level *	Rqrd./Dsrd.
1	Amazon Connect	PL1	Required
2	Amazon Lex	PL1	Required
3	AWS Lambda	PL1	Required

 

Domain Skills

SNo	Primary Skill	Proficiency Level *	Rqrd./Dsrd.
1	Learning and Development	NA	Required
2	Communications implementation	NA	Required

 

* Proficiency Legends

Proficiency Level	Generic Reference
PL1	The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2	The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3	The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4	The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

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