Project and Program Senior Associate

Equinix is among the fastest-growing data center companies, expanding connectivity between clients worldwide. That’s why we're always looking for creative and progressive individuals who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries, spanning 5 continents, we are home to the Cloud, supporting over 1,000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving specific areas of software development, software and network architecture, network operations, and complex cloud and application solutions. 
 
Equinix makes the internet work faster, better, and more reliably. For this purpose, we hire talented individuals who thrive on solving hard problems. In return, we give them opportunities to hone new skills, experiment with new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, and passionate people who create The Magic of Equinix. We all share a focus on putting the customer at the center of everything we do. 

Equinix is seeking a driven individual to join our Product Operations organization. You will collaborate with creative and passionate people in an agile work environment while helping bridge the technical and business worlds. To do this successfully, it’s essential to be able to break down complex concepts into simple solutions. You will collaborate with some of the brightest minds in the industry and enjoy a competitive package, great benefits, and a creative and diverse work environment. 

Responsibilities 

• Design, develop and execute programs and initiatives 




• Support complex projects long term and short term  




• Create and be responsible for the master milestone schedule, keep deliverables on track, handle dependencies and critical issues 




• Understand and ensure delivery of critical metrics and success criteria with the impacted functional areas 




• Cultivate relationships within a matrix organization while collaborating with cross-functional team members to drive the execution of program tasks and deliverables. This is including, but not limited to, consulting with partners on program requirements, actively seeking feedback to improve partner satisfaction with schedules, delivery and quality 

• Communicate with a broader group of partners beyond the program team via standard communication tools and templates (e.g. in-person, emails, status reports) 




• Create and maintain a list of program risks, issues, assumptions, and dependencies 




• Know when and how to raise to resolve complex issues. This includes preparing documentation for upper management to bring to bear and act on. 




• Facilitate product impact assessments, requirements definition, trade-offs, resource stabilizing, and change control 




• Create, maintain and report high-level program/project dashboards and metrics 

• Develop and deliver cross-functional programs for the Product Management and Engineering teams 

Qualifications 

• Bachelor’s degree required; MBA preferred 

• 4+ years of product or program management experience required with the ability to manage multiple, complex, short/long term projects simultaneously adapting easily to a changing environment 




• Understand PDLC and/or SDLC methodologies 




• Experienced managing Agile software development projects and programs 




• Strong knowledge of essential tools (Aha!, Jira, Confluence or comparable) 




• Ability to work with global teams (across time zones) 

• Lead, via influence, cross-functional initiatives 




• Excellent communication & presentation skills 




• Strong, hands-on experience with PowerPoint, Excel, etc. 




• New product introduction knowledge strongly preferred 




• Interconnection, networking, and software agile development knowledge is a plus 

• Experience working for an industry-leading software development company with cloud/SaaS, big data, and/or networking services 

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability