Carrier Enterprise has an opportunity for an experienced leader who is looking to be a crucial member of the leadership team for a large heating, ventilation and air conditioning (HVAC) Distribution Company. The ideal candidate will have a proven track record developing and executing sales strategies in a branch-centric distribution model. We are looking for someone who can bring a strong wholesale background focused on driving best practices and new processes to increase sales growth opportunities and promote operational efficiencies over our branch locations. Additional responsibilities include having a keen interest in using technology and data to redefine how growth opportunities are identified and executed, customers are served, and business is conducted. This position is a Director of Wholesale and is located in our CE Mid-South Region headquarters (Memphis, TN).
The Director of Wholesale is a key member of the region's senior executive team, reporting to the region President. The position's primary purpose is to provide leadership to the region's branch locations, Branch Managers, Branch Teams, and Wholesale Area Managers. This individual will partner with the President to achieve financial goals and improve performance. Responsibilities include setting goals, forecasting sales, monitoring work, and evaluating results to ensure that sales objectives and operating requirements are met. Helping to manage the financial performance of this segment of our business is essential to the success of this candidate, as is managing the performance of our employees.
Key responsibilities include:
Providing leadership over our branch locations to establish short and long-term strategies, goals, and actions necessary to achieve aggressive growth targets, while fostering a culture of accountability, high-performance, professional development and ethical behavior.
Partnering with the VP's of Residential and Commercial and regularly communicating with the members of the senior leadership team to ensure alignment to the overall company vision and direction.
Motivating and developing Wholesale Area Managers and Branch Managers to ensure increased sales, providing mentoring, coaching and training as needed.
Collaborating and communicating with Account Managers, Operations Managers, Wholesale Area Managers and Branch Managers to review and resolve any operational topics and/or issues for customers.
Working closely with our suppliers to promote products within our branches that align with our vision and our customer's needs.
Ensure our customers have an outstanding customer experience with our branches, by establishing customer service standards, increasing technology adoption/utilization of our employees and customers, and providing all the necessary skills training to our people.
Identifying trends, opportunities and threats to core business.
Leading region-wide wholesale product marketing programs, product management and product promotions.
Responsible for appearance of external branch buildings, showrooms, branch warehouses, as well as adherences to daily operational duties, the safety of our employees/customers, and the safety/appearance of delivery trucks.
Establishing key branch operational metrics to measure performance.
Continuously assessing the need for organizational change, championing change initiatives, and removing obstacles impeding constructive organizational change.
Managing key customer relationships and participating in closing sales opportunities,
Staying current on industry trends, identifies competitive threats, market conditions and executes strategic plans,
Using entrepreneurial spirit to create energy around new ways of managing and growing the business.
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.
Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!
Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).
Bachelor's Degree in Business
Minimum of 15 years prior sales, marketing and operations management experience, ideally within an HVAC/R, technical and/or distribution environment
Thorough knowledge of the residential, wholesale and commercial market and dealer/contractor needs
Strong leadership and people managements skills with a strong desire to motivate
Engaging leadership style that builds and sustains credibility with internal and external stakeholders
Strategic thinking balanced with a solid business sense
Strong customer management skills and negotiating capabilities
Strong business analytical and critical thinking skills
Ability to effectively analyze and interpret data
Strong work ethic with excellent organization, communication and interpersonal skills
Advanced computer software skills, including Excel, Word, PowerPoint, etc.
Additional Information
Carrier Enterprise offers a competitive total pay and benefit package and is an Equal Opportunity Employer. All applicants applying for employment must be authorized to work in the United States.
