About Press Ganey:

Press Ganey pioneered the health care performance improvement movement 35 years ago. Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

Position Description/Overview:

If you are a communicative, goal-oriented, and adaptive individual who has good project management skills and can stay focused on concrete objectives, then join our Strategic Consulting team at Press Ganey! We are a national healthcare consulting firm and are currently seeking a diligent Project Associate who will provide assessments, implementation assistance, and interim management for healthcare organizations across the United States. When assigned a project at an organization, you will communicate with the client/project manager to express any delays, concerns or roadblocks in regard to the overall goal of your engagement.

Furthermore, as Project Associate, you will be able to implement changes to the hospital quickly and efficiently, which allows you to not only improve organizational processes but overall patient care as well. Our Project Associate are subject matter experts interested in short and long-term assignments and/or interim management opportunities. As a Project Associate, the assignments will vary in length, location, and responsibilities. These are determined by the client's needs. If you are a decisive and empathetic person with multiple years of case management experience and the desire to help those in need, then Press Ganey may be the right place for you to display your talents and pursue your passion all over the US!

Responsibilities:

As a Case Management Project Associate, you will develop an action plan based on the recommendations provided by the assessment and monitor the progress of the action items within your plan.

• Meeting with key contacts and stakeholders


• Conducting interviews with hospital personnel


• Observing departmental practices to understand operational realities


• Interpreting data analysis results to validate the results of interviews and observations


• Compiling a summary of departmental accomplishments

Requirements:

As a Case Management Project Associate, you must be personable, collaborative, confident and caring for both patients and permanent staff members. Therefore, it is very important that you have excellent verbal and written communication skills. You must also be able to travel consistently.

• Minimum 5 years' experience in a Director role within an hospital setting


• Minimum 10 years' experience in Case Management or related discipline CDI or Denials Management in a hospital setting


• Bachelor's degree required; Master's preferred


• Active Registered Nursing License required


• CCM and/or ACM Certifications preferred


• Proficiency in Microsoft applications such as Word, PowerPoint, and Outlook

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.

In order to ensure a healthy and safe work environment, Press Ganey requires all of its associates to be fully vaccinated against COVID-19, or have an approved medical or religious exemption, prior to their start date to enter any of our locations or to visit with a client. Associates who cannot receive the vaccine because of a disability/medical contraindication or sincerely held religious belief may request an accommodation to this requirement.

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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