Group Event Coordinator at Kings Island

Posted in Other 12 days ago.

Location: Mason, Ohio

Job Description:


To reward our employees after adjusting to COVID-19 protocols with flying colors, we’ve added even more awesome benefits to joining the Cedar Fair team this season! While working with us, you can now expect:

  • A new associate referral program with a bonus of up to $500

  • A starting pay of $15 for all seasonal & part time associates 16 years or older

  • Free admission to any of the Cedar Fair amusement parks, as well as other local attractions

  • Complimentary tickets for friends and family

  • Special events throughout the season for associates

  • Housing subsidies for long-distance associates and students

  • The opportunity to make friendships that last long after summer is over!

Ideal applicants should have professional communication skills and like to work in a fun and fast-paced environment. This position will work directly with the Group Sales Department on the booking and execution of the Corporate, Youth and Small Group catered and non-catered events. This includes working as a liaison with both internal and external partners on the booking and execution of group sales business. Other responsibilities include, but are not limited to: fielding incoming calls and inputting reservations into our ticketing and catering systems, being a liaison with the catering department, attending company catered events, completing paperwork/data entry associated with all events, collecting and processing payments for group ticket programs and contacting leads that have been submitted to Kings Island Group Sales.

How You'll Make A Difference:

  • Attends catered and non-catered events to act as the liaison for the Group Sales Dept. between the client and park catering/operation departments.  This includes answering questions, providing solutions, and communicating effectively to ensure the event is successful for all attendees. 

  • Assists with completing paperwork and data entry pertaining to pre-planning of events, confirming all information is accurate.

  • Ensures catering invoices are correct prior to client’s receipt. Work directly with Accounting to ensure proper billing for all catered events.

  • Assists outside Sales Reps. with administrative duties such as typing posters, creating gift baskets, and other requests as needed.

  • Prepares all paperwork and materials required prior to the start of events and completes a checklist on-site to verify readiness for the event.

  • Communicates directly with clients to provide detailed information regarding their upcoming event.  

  • Attends interdepartmental meetings pertaining to events to communicate needs of upcoming events and results of past events.

  • Other duties may be assigned.

We're Looking For:

  • Take initiative and maintain the company’s reputation and dedication to safety, service, courtesy, cleanliness, and integrity.

  • Work collaboratively in a team setting and work independently.

  • Utilize strong written and verbal communication skills, including speaking in front of groups.

  • Utilize problem-solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations.

  • Demonstrate strong time management, planning, and organizational skills in order to optimize productivity.

  • Ability to work nights, weekends and holiday periods to meet business needs.

  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.

  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.