Posted in Other 14 days ago.
Location: Milwaukee, Wisconsin
Title: Client Engagement Coordinator
Reports to: Director of Operations – Enterprise
The primary role of the Client Engagement Coordinator is to provide Client Partners with one primary partner who coordinates with client support and account management through the client lifecycle. The CEC owns all the internal systems, process management, and provides exceptional customer service by being responsive to client needs, proactively communicating information and keeps the Client Partner’s business organized and moving forward.
Essential Job Functions
This position requires a minimum 3-year track record of project and sales support experience including being a proactive self-starter with proven organizational and problem-solving skills while demonstrating superior customer service. Excellent written, communication and interpersonal skills with a strong track record for being a collaborative team player is essential. Proficiency with Microsoft Office and Salesforce.com preferred. Knowledge of Microsoft AX Dynamics is a big plus. A Bachelor’s degree related to Business, Finance, Communications or related field or equivalent experience is required.
Franklin Covey Co. (NYSE: FC) is a global, public company, specializing in organizational performance improvement. We help organizations achieve results that require lasting changes in human behavior. Our world-class solutions enable greatness in individuals, teams and organizations and are accessible through the FranklinCovey All Access Pass® available in multiple modalities and in 21 languages. Clients have included the Fortune 100, Fortune 500, thousands of small- and mid-sized businesses, numerous government entities, and educational institutions. FranklinCovey executes over 15,000 client engagements each year reaching into 160 countries and territories. Our mission statement is “We enable greatness in people and organizations everywhere”. We fulfill this mission by hiring “Achievers with Heart”.
Visit our website at www.franklincovey.com for more information regarding our organization.
FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Please click here for additional information regarding our Equal Employment Opportunity policies.
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Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.