Job Description:
InComm


Collections Specialist III

US-GA-

Job ID: 2024-15666
Type: Full-Time
# of Openings: 1
Category: Accounting/Finance
InComm Payments

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about careers at InComm Payments here: www.incomm.com or connect with us on Twitter, Facebook, LinkedIn, or Our Blog.

Responsibilities

• Monitor Accounts Receivable and identification of past due accounts.
• Reduction of Over 90-day balances
• Make recommendations for bad debt write offs.
• Contact customers with past due amounts and attempt to either collect the balance or negotiate a payment plan to collect in installments.
• Utilize credit bureau data, internet searches and other tools to locate customers who have moved or changed phone numbers.
• Maintain records of contacts and attempted contacts with delinquent customers as well as records of payments collected from the customer.
• Resolve customer issues and complaints.
• Collaboration with Account Managers to maintain current on all customer accounts

Qualifications

• Exceptional written and verbal communication skills
• Proficiency in Microsoft Office
• Ability to effectively communicate to internal and external business partners on solution design

Specific education and experience credentials

• Three to Five years working in a corporate collection environment.
• Bachelor’s degree preferred.

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

*This position is eligible for the Employee Referral Bonus Program - Tier I

#LI-LW1

PI240685312

Apply Now